Outside Sales Representative - Base + Commission

Outside Sales Representative – Insurance Restoration (Windows, Doors, Siding) Pinnacle Windows & Restoration Location: In-Person | Full-Time | W-2 Position About Pinnacle Pinnacle Windows & Restoration is a Colorado-based leader in residential insurance restoration, specializing in windows, doors, and exterior systems. We are not a retail sales company. Our focus is insurance-based projects, working directly with homeowners and carriers to restore properties following loss events such as hail, wind, and other covered damages. Our team operates with a strong emphasis on process, communication, and accountability, delivering high-quality outcomes through coordination, not one-off transactions. Position Overview We are seeking a high-performing Outside Sales Representative who understands—or is motivated to learn—the insurance restoration process and can confidently guide homeowners through it. This role is responsible for managing projects from inspection through contract execution, with a strong focus on insurance claim alignment, accurate scoping, and professional field representation. Core Responsibilities Client & Project Management Conduct on-site inspections to assess damage and project scope Educate homeowners on the insurance restoration process Guide customers through claim-related workflows and expectations Maintain consistent communication from first contact through contract Insurance-Focused Sales Execution Work directly with insurance adjusters to align scope and pricing Identify missing scope, supplements, and code-required items Prepare and present detailed proposals and contracts Close restoration projects in alignment with approved claim scope Business Development Generate new opportunities through prospecting and networking Build relationships with roofers, contractors, and insurance-related partners Represent Pinnacle professionally in the field and community Internal Coordination Follow company processes for lead intake, documentation, and handoff Ensure all job data (photos, notes, measurements) is complete and accurate Collaborate with internal teams to support smooth project execution Performance Expectations Meet or exceed monthly sales targets Maintain accurate pipeline and job documentation Demonstrate strong follow-through and communication discipline Operate within company processes and chain of command Qualifications 1+ year of outside sales experience (restoration, roofing, or construction preferred) Experience with or willingness to learn insurance-based sales processes Strong communication, organization, and problem-solving skills Ability to manage multiple active projects simultaneously Valid driver’s license and reliable transportation Must be comfortable safely using ladders and performing exterior inspections up to three stories high Technical & Software Requirements Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Experience with or willingness to learn: JobNimbus (CRM & project tracking) Hatch (communication and follow-up platform) Team & Culture Expectations Maintain a consistently positive, solutions-oriented attitude Operate as a team-first contributor, supporting both field and office operations Communicate respectfully and professionally with coworkers, clients, and partners Take accountability and contribute to a productive work environment Pinnacle maintains a zero-tolerance policy for behavior that undermines team culture, including negativity, disruption, or lack of professionalism. Compensation Base Salary: $40,000 Uncapped Commission Structure Earnings are performance-based and may vary depending on storm activity, claim volume, territory opportunities, referral relationships, and individual production Significant income potential is available for self-driven representatives who build strong industry partnerships, maintain a consistent pipeline, and develop a long-term book of business Tools, Equipment & Field Support Provided Pinnacle provides the field tools, technology, and branded resources necessary for our sales team to operate professionally, efficiently, and with minimal out-of-pocket expense while representing the company. Company-issued resources may include items such as a cell phone, laptop, gas card, branded apparel, vehicle magnetic signage, measuring tools, inspection tools, ladder, basic hand tools, and other field-support equipment as needed for the role. All company-issued equipment is provided for business use and must be properly maintained and returned upon request or separation from employment. Benefits CHAMP Plan health benefit program, with dental and vision benefit options Paid Time Off Ongoing training and development Work Environment Field-based, in-person role Pinnacle has a Nebraska branch, and this role may include travel to Nebraska to support hail and storm restoration opportunities as needed Combination of on-site inspections, client meetings, and internal coordination Fast-paced, performance-driven environment Who Succeeds Here Individuals who thrive in insurance-driven sales vs. retail transactions Strong communicators who follow process and stay organized Self-driven professionals who take ownership of their pipeline and results