Outside Sales Representative

Responsibilities

• Establish and maintain good relations with customers by providing courteous, efficient, and professional service
• Work with the Store Manager to provide business planning designed to reach product and sales goals
• Promote entire line of Heavy-Duty products and programs
• Continue to improve and stay updated on Heavy Duty product knowledge by interacting manufacturer's representatives
• Communicate with customers and lead to identify and understand their product or service needs; leverage parts knowledge to suggest products and services to meet those needs
• Demonstrate the functions and utility of products or services to customers based on their needs
• Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post-sale
• Work with manufacturer's representatives to grow customer knowledge of lines
• Maintain communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest
• Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems
• Provide periodic territory sales forecasts
• Other duties as assigned

Qualifications/Competencies

• Must be at least 18 years of age
• Valid driver’s license
• Prior Heavy-Duty parts background or mechanical inclination is required
• Exceptional customer service and communications skills (both written and verbal)
• Reliable, organized, detailed, and focused
• Two years of related experience and/or training; or equivalent combination of education and experience is preferred.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans
• Retirement Plan: 401(k) with company match
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs

Pay

A competitive salary of $60,000 for this position. Total compensation may vary based on individual skills, experience, and qualifications.

Schedule

On-site