Outside Sales Representative
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like floors, countertops, bathtubs, cabinets, appliances, furniture, elevator panels — almost everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money, and wasted materials that end up in a landfill.
Our typical repair requires only 1 to 2 tablespoons of product, so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean, free of odors, and completed in less than two hours.
Vision
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Mission
Our mission is to develop outstanding teams by investing in strong relationships. Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.
Values
- Serve Others
- Put Relationships First
- No Jerks
- Be Humble
- Be a Problem Solver
- Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
- Trust the Process
- Be Organized
- Be Teachable
- Put Business Needs Above Personal Wants
About the Role
You will choose your sales route with an average of 15 appointments per day (all leads are provided).
During each appointment with the apartment complex property manager, you will:
- Build rapport with the property manager
- Walk through a unit to assess opportunities
- Educate on our services and book repairs
Work from home includes reviewing your sales route, prep calls, and minimal admin work. A ten-minute check-in with the owner is part of the routine.
Responsibilities
- Execute daily habits such as routing, documenting metrics, and sending follow-ups to turn activity into revenue
- Build and maintain strong rapport with property managers
- Assess repair opportunities during property walkthroughs
- Educate customers on services and book repairs
- Manage sales route and appointments independently
Qualifications
- Strong rapport-building skills and persistence
- Strong written and verbal communication skills
- No prior industry or sales experience required — training will be provided
Attributes Over Experience
We can teach the process; we can’t teach these traits:
- Coachable — eager to learn, open to feedback, takes responsibility for results, and willing to run a proven sales playbook
- Curious — comfortable asking questions and seeks to serve customers by understanding them first
- Detail-Oriented — executes daily habits (routing, documenting metrics, sending follow-ups) that turn activity into revenue, consistently
Compensation Structure
Competitive pay with a base salary + commission + bonuses. The average annual earnings range between $65K–$95K.
Benefits
- Bonus based on performance
- 401(k) matching
- Flexible schedule
- Free food & snacks
- Paid time off (including your birthday)
- Paid holidays
- Wellness stipend
- Mileage stipend
- Phone stipend
- Training & development, including an annual trip to Surface Experts corporate for sales training from world-class experts
- Weekly team meetings with breakfast provided
Sales Support
- Access to a dedicated Support Center for client management assistance
- Quality leads and a powerful CRM tool to help you succeed
- All leads are provided, with the freedom to choose your sales appointments and schedule
Schedule
Hybrid remote — this is not a typical 9-5 desk job. Flexible work-from-home options are available.