Outside Sales Representative

About the role

Goal-oriented. Self-motivated. Tenacious. Sounds like you? If so, a career as a Spectrum Residential Connectivity Outside Sales Representative may be right for you. With an entrepreneurial spirit and passion for people, you can achieve your financial and career goals here.

Responsibilities

• Spend your days going door-to-door to introduce residents to Spectrum products and services, generating new sales leads
• Build rapport and engage with residents through active listening
• Share recommendations on connectivity solutions aligned to customer needs
• Maintain accurate records of all customer interactions
• Conduct consultative needs analyses to tailor product recommendations for each prospective customer
• Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
• Participate actively in sales meetings and training sessions to support team goals and professional development
• Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
• Monitor competitors’ activities within your territory and communicate relevant information to your manager

Requirements

Your Schedule
Outside Sales Representatives have the autonomy to manage their time and prioritize tasks to maximize their earnings potential. Schedules may include work in the evening and on weekends (when our customers are home), so flexibility is key.

Qualifications

• Education: High School Diploma or equivalent work experience
• Skills: Ability to read, write, speak and understand English language; engaging interpersonal skills; ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services; a passion to succeed and strong personal drive to sell to prospective customers; ability to travel (including during inclement weather) to and from assigned territories and company facilities; familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices); must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact; ability to work independently with little or no supervision; a valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Benefits

Full-time
Entry-level
Travel in assigned territory
Career progression opportunities - earn more as you grow
Work in all elements
Paid on-the-job training
Success Profile
Our Outside Sales Representatives work in their respective sales territories, operating primarily in the field, with occasional office-based meetings and training. As a member of our team, you will:
Spend your days going door-to-door to introduce residents to Spectrum products and services, generating new sales leads
Build rapport and engage with residents through active listening
Share recommendations on connectivity solutions aligned to customer needs
Maintain accurate records of all customer interactions
Your Schedule
Outside Sales Representatives have the autonomy to manage their time and prioritize tasks to maximize their earnings potential. Schedules may include work in the evening and on weekends (when our customers are home), so flexibility is key.
Working at Spectrum is more than a job; it's an opportunity to build a long and successful career. As an employee, you will become part of a company that is invested in you. We’ll give you the tools and resources needed to unlock your potential and succeed, including Spectrum apparel to make you easily identifiable, as well as personal safety equipment.
Paid Training
Outside Sales Representatives participate in comprehensive, paid training to learn all about our winning sales techniques, products, and services, so that you feel confident in your new role. Your learning journey includes:
Virtual classroom training and in-person sales training with tenured team members
Field-based learning to observe representative and customer interactions
Technology to help you reach your goals
Ongoing updates to ensure your knowledge of Spectrum products and services is evolving
Your Earnings Elevated
Our total compensation package creates opportunities for significant earnings with uncapped sales commissions, mileage reimbursement, and performance bonuses.
When you’re motivated, have a strong work ethic, and believe in our products and services — it shows. Work hard and you’ll see the financial rewards from your time, energy, and effort. We’ll celebrate your successes with other incentives including merchandise, experiences, gift cards and more. Top performers also have the opportunity to attend an all expenses paid trip to recognize their contributions to our success.
Whether you’re sharpening your skills through continued education or taking on new responsibilities to get to the next level, the opportunities for personal and professional growth are unlimited.
Continuous learning, networking and hitting your sales goals will help fuel your growth and success. Top performers will have opportunities to advance into supervisor, manager and director roles – and beyond.
You’ll also be able to continue or complete your education and develop skills for in-demand roles – 100% tuition-free. Our Education Benefit gives you access to a catalog of associate degrees, bachelor’s degrees, certificate and bootcamp programs with no out-of-pocket cost. Full-time employees can also receive up to $10,000 per year towards graduate degrees and other programs outside of the Guild catalog after one year of service.
Rewards
Spectrum is committed to rewarding your contributions to our success and supporting all aspects of your well-being. We provide:
Competitive Compensation
Competitive starting wages with opportunities to increase your earnings as you grow.
Supporting Well-Being
High-quality and affordable health and insurance benefits.
Market-Leading Retirement Plan
401(k) with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan.
Employee Stock Purchase Plan
Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service.
Free & Discounted Products
Free and discounted Spectrum services and deep discounts on Spectrum Mobile™ regardless of where you live.
Education Benefit
Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more.

Skills

Ability to read, write, speak and understand English language
Engaging interpersonal skills
Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
A passion to succeed and strong personal drive to sell to prospective customers
Ability to travel (including during inclement weather) to and from assigned territories and company facilities
Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
Ability to work independently with little or no supervision
A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Pay

Competitive starting wages with opportunities to increase your earnings as you grow.

Schedule

Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
Minimal time in an office environment
Exposure to moderate noise levels