Outside Sales Representative

About the role

Richards Building Supply, a family-owned, full-service building supply center in Milford, CT, is seeking a driven, hungry, and highly motivated Outside Sales Representative.

Responsibilities

• Build your own pipeline of business through prospecting, outreach, cold calling, and consistent follow-up
• Develop strong relationships with contractors, builders, remodelers, and trade-focused clients
• Identify opportunities with customers who may not currently buy from building supply distributors but understand our products and needs
• Deliver accurate information on pricing, inventory, and product availability
• Support customers through the credit application process when needed
• Utilize sales reports and data to identify buying trends and new opportunities
• Maintain detailed records of sales activities and customer interactions
• Collaborate closely with internal branch teams to deliver exceptional service
• Provide product knowledge support and training for customers as needed
• Resolve service concerns with professionalism and urgency
• Ensure timely follow-up on quotes and proposals
• Work independently while contributing to a strong team culture

Requirements

This role is ideal for someone who may not currently be in an outside sales role but is eager to break into sales, thrives in a fast-paced environment, and understands the world our customers work in — whether through hands-on construction experience, time spent in the trades, or experience selling into adjacent industries (construction services, building materials, equipment rental, fabrication, home improvement, etc.).

Qualifications

• A self-starter with a hunter mentality
• Comfortable making cold calls and building a book of business from scratch
• Personable, coachable, and confident interacting with trade-focused customers
• Able to handle rejection and stay motivated
• Someone who grew up around the trades OR understands construction-related environments
• Organized, detail-oriented, and able to manage multiple customer needs
• Takes pride in working hard, learning quickly, and closing deals

Skills

• Experience in construction, trades, or jobsite-based roles (roofing, siding, framing, remodeling, etc.)
• Prior experience in outside sales, inside sales, or field-based roles that involve prospecting, outreach, or territory management
• Experience selling to or working directly with contractors, builders, remodelers, or trade professionals
• Background in equipment rental, contractor supply, fabrication, logistics/dispatch, or construction-related services
• Strong interpersonal skills with a professional presence
• Proficiency with MS Office (Word, Excel, Outlook, PowerPoint)

Benefits

• Competitive base salary with industry leading commission program
• 20 PAID DAYS OFF (includes PTO, Holidays and Family Focused Company Closure between Christmas and New Years)
• Bonus Incentive program as well as Holiday bonuses and other bonus opportunities!
• Competitive Hourly Rate with great OT potential during peak season hours
• Flexible work/life balanced hours, home every night
• Significant employer contributions towards monthly premiums for Medical, Dental, Vision, Group Life and Short Term Disability Benefit
• Additional Voluntary benefit options available including Long Term Disability coverage, Accidental Injury, Critical Illness and Cancer plans as well as additional Life and AD&D benefit policies
• 401K program with a best in industry company match

Pay

Competitive base salary with industry leading commission program

Schedule

Flexible work/life balanced hours, home every night