Outside Sales Representative

About the Role

The Outside Sales Representative is responsible for sales and marketing efforts with the objective of increased profitable sales through creating, building, and maintaining high-quality relationships with new and existing customers. Utilize company digital tools and products to connect with consumers, develop creative solutions, generate sales volume, and provide the highest level of customer service.

Responsibilities

• Sell, market, promote, and demonstrate products while effectively communicating their features and benefits.
• Increase business by generating sales to new customers and selling additional products to existing customers.
• Collaborate with leadership, team members, and suppliers in planning, tracking, and implementing sales strategies and developing new markets.
• Assist customers with product selection and application using internal specialists and supplier representatives.
• Establish and maintain customer relationships while evaluating customer operations to identify objectives, requirements, and preferences.
• Present tailored solutions to each customer based on their business objectives and needs.
• Collaborate with customers and team members for product quotations and provide ongoing communication throughout the purchasing lifecycle.
• Work with management and credit teams to resolve payment issues promptly.
• Gather and report market information regarding competitors, pricing, products, and trends.
• Actively participate in professional development to improve selling skills and maintain technical capabilities.
• Maintain accurate and timely records, including sales call schedules and expense reports.
• Coordinate sales calls with vendors to introduce and demonstrate products, identify customer needs, and promote solutions.
• Utilize and champion digital tools, customer solutions, and services to gain a competitive advantage.
• Perform other duties as assigned.

Requirements

• 3+ years of sales or electrical industry experience.
• Valid Driver’s License.
• High School diploma or GED (required).

Skills

• Customer-oriented with excellent communication, presentation, organization, and problem-solving skills.
• Ability to prioritize and manage multiple tasks and deadlines.
• Strong negotiation and interpersonal skills; ability to drive decisions with influence.
• Product and application knowledge essential.
• Highly self-motivated.
• Familiarity with Microsoft Office, ERP systems, and Customer Relationship Management (CRM) tools.

Physical Demands

• Sit: Frequently (21% to 50% of the time).
• Walk: Constantly (at least 51% of the time).
• Use hands to finger, handle, or feel: Constantly (at least 51% of the time).
• Stoop, kneel, crouch, or crawl: Occasionally (up to 20% of the time).
• Climb or balance: Occasionally (up to 20% of the time).
• Talk, hear, taste, smell: Constantly (at least 51% of the time).
• Lift up to 10 pounds: Occasionally (up to 20% of the time).
• Lift up to 25 pounds: Occasionally (up to 20% of the time).
• Lift up to 50 pounds: Occasionally (up to 20% of the time).

Working Environment

• Exposed to unpleasant or disagreeable physical environments such as high noise levels, heat, or cold: Occasionally (up to 20% of the time).
• Exposed to electrical hazards and risk of electrical shock: Occasionally (up to 20% of the time).
• Handles or works with potentially dangerous equipment: Occasionally (up to 20% of the time).
• Travels to offsite locations: Constantly (at least 51% of the time).

Benefits

• Medical, Dental, and Vision Insurance.
• Life Insurance.
• Short-Term and Long-Term Disability Insurance.
• 401K with Employer Match.
• Paid vacation and sick time.
• Paid company holidays plus flexible personal days per year.
• Tuition Reimbursement.
• Health & Wellness Programs.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• Commuter Transit Benefits.
• Additional optional insurance (e.g., Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance).
• Employee Discount Programs.
• Professional Training & Development Programs.
• Career Advancement Opportunities (promote from within).