Outside Sales Representative

GENERAL DUTIES

• Maintain and enhance existing customer relationships.
• Provide outstanding customer service at all times.
• Solve problems and professionally handle customer concerns.
• Build strong customer relationships through follow-up, including personalized touches like thank-you notes.
• Identify and follow up on new B2B business opportunities with builders and contractors.
• Participate in daily outreach, including cold calls, emails, and meetings with prospects and clients.
• Apply key sales steps to understand and influence prospects’ business needs.
• Track and document prospecting and sales activities.
• Communicate the value of Pella KC and the Pella Story clearly to clients.
• Keep accurate customer records in Salesforce, including names, addresses, phone numbers, and other relevant information.
• Provide accurate and honest information about products, pricing, contracts, and services.
• Complete necessary paperwork to ensure smooth and timely delivery of products to customers.
• Affiliate with minor deliveries, warranty, or service work as needed.
• Use company tools and resources effectively (PAS Services, DesignWorks, PPKC Event spends).
• Continuously learn about products, construction, and industry best practices to improve knowledge.
• Work toward individual and team goals in a positive, goal-oriented environment.
• Represent Pella KC positively, both on and off the job.
• Represent Pella KC at events, trade shows, builder meetings, and professional gatherings.
• Be flexible with hours, including evenings and weekends, to meet customer needs.

REQUIREMENTS

• Must have 2-4 years of college, no degree required.
• No experience needed.

QUALIFICATIONS

Pella Products of Kansas City values our team members and offers a total benefits package that supports the health, life, career and retirement of our team members. The available plans and programs include:

• Health insurance plan options with low out-of-pocket premiums that include prescriptions, behavioral health, and telemed services.
• Company-vehicle provided; all company vehicles include enrollment in maintenance and fuel program.
• Wellness program.
• Dental benefits (including orthodontia).
• Vision benefits.
• 100% company paid life insurance and long-term disability insurance with option to buy-up additional coverage.
• Supplemental health protection plans (accident, critical illness, hospital indemnity).
• Employee Assistance Program which offers free counseling, financial wellbeing support, and travel resources.
• 401(k) with 3.5% company match and access to free financial planning and consulting services.
• Paid Time Off.
• Volunteer Time Off.
• Education And/or Experience.

BENEFITS

Pella Products of Kansas City offers a comprehensive benefits package designed to support the health, life, career, and retirement of our team members. The available plans and programs include:

• Health insurance plan options with low out-of-pocket premiums that include prescriptions, behavioral health, and telemed services.
• Company-vehicle provided; all company vehicles include enrollment in maintenance and fuel program.
• Wellness program.
• Dental benefits (including orthodontia).
• Vision benefits.
• 100% company paid life insurance and long-term disability insurance with option to buy-up additional coverage.
• Supplemental health protection plans (accident, critical illness, hospital indemnity).
• Employee Assistance Program which offers free counseling, financial wellbeing support, and travel resources.
• 401(k) with 3.5% company match and access to free financial planning and consulting services.
• Paid Time Off.
• Volunteer Time Off.
• Education And/or Experience.