Outside Sales Representative

About the Role

As a member of NEFCO’s outside sales staff, you will develop and manage both established and new customers by selling products and services that existing customers buy from NEFCO. You will also prospect for new customers to achieve sales and profitability goals. The role requires calling on commercial construction job sites as well as contractor offices.

Responsibilities

• Daily rigorous travel in assigned territory to both commercial construction jobsites and contractor home offices.
• Represent the Company professionally with customers and prospects in your specified territory and specific account/jobsite assignments.
• Primary owner of customer relationship with day-to-day customer relations and service; make special or emergency deliveries.
• Maintain a regular frequency of quality sales calls to customers and prospects in an economical and systematic order.
• Introduce new products and make joint sales calls with Vendor Reps and NEFCO Sales Management.
• Assist inside sales as necessary during the quote/order process.
• Develop a strong and positive working relationship with the inside sales team.
• Demonstrate a strong sense of urgency in following up on quotes generated by inside sales staff.
• Consult with Sales Management on large quote opportunities.
• Share competitive information with the Inside Sales team to facilitate strong quoting activity.
• Identify prospective customers using market intelligence databases, business directories, leads from existing customers, and participation in industry organizations.
• Use the NEFCO CRM system as a sales tool to record activities and facilitate transactional follow-up in compliance with Company guidelines.
• Utilize catalogs, brochures, and marketing literature to present to current and potential customers.
• Demonstrate a competent understanding of spec sheets and submittal requirements for customers on their key jobsites.
• Attend sales meetings and product training sessions as required.
• Assist in solving customer complaints, problems, and delinquent accounts (as needed).
• Assist in the development and implementation of sales plans for the territory.
• Attend periodic sales meetings with the Regional Manager to review forecasts and territory activities.
• Always represent NEFCO in a professional manner.
• Must be flexible in scheduling sales calls; normal operating hours at commercial construction jobsites begin at 6:00 AM and home offices are typically open until 5:00 PM.
• Perform other duties inherent as an outside sales representative.
• Review direct reports’ timecards, ensuring employees’ time is accurately recorded and complete.
• Approve employee timecards at the end of each period, prior to supervisor deadline.
• Work with employees to resolve errors (missing punches, adjustments, etc.).
• Review and approve PTO requests.

Requirements

• Demonstrate strong ability to work in a fast-paced, high-pressure environment.
• Excellent technology skills and capability to adeptly operate NEFCO’s CRM software, as well as the Microsoft Office Suite.
• Must be goal-oriented, have personal integrity, and a sense of urgency.
• Excellent verbal and written communication skills.
• Strong customer service skills.
• Must be organized with good time management skills.
• Possess strong presentation, negotiation, and closing skills.
• Maintain excellent regular attendance and punctuality to ensure a high-quality and timely response for customers.
• Must be self-motivated and able to work independently to meet or exceed goals.
• Must have a valid driver’s license; driver background check must show a record of sustained safe driving.
• Degree is preferred (although industry experience may be considered in lieu of degree).
• 1-2 years of work experience (preferably in construction supply sales).
• Previous sales experience with mechanical or electrical contractors is ideal; previous outside sales experience is a plus.

Essential Functions

• Driving.
• Converse verbally on phone and in person.
• Identify and check written documents in mail and on computer.
• Climb stairs, stretch, and bend; traverse uneven terrain on jobsites.