Outside Sales Representative

About Us

Join Indelco Plastics, where innovation, sustainability, and community thrive! As the leading supplier of corrosion-resistant thermoplastic products for fluid control and storage, we are seeking talented individuals to join our team. With 13 locations across the Midwest and representing over 70 industry-leading manufacturers, we offer unparalleled opportunities for growth and impact. Experience a supportive and inclusive environment, continuous professional development, and a commitment to work-life balance.

Responsibilities

• Contact and visit customers to build and maintain relationships by email, phone, fax, letter, and personal visits.
• Compile list of prospective customers for use as sales leads, based on information from account lists, business directories, and other sources.
• Generate written quotes with supporting correspondence to qualified prospects and follow up until the order is placed, lost, or opportunity is closed.
• Talk with existing customers to determine current/future needs and current satisfaction, and build relationships.
• Introduce new products to clients and prospects using samples or catalog, displays or demonstrates product, and emphasize salable features.
• Quote prices and credit terms established and prepare sales orders as necessary.
• Communicate with the warehouse regarding the estimated delivery date of the product to the customer.
• Help gather current marketplace information on pricing, products, merchandising techniques, etc., for the Sales Manager.
• Resolve customer complaints by investigating problems, developing solutions, and making recommendations to management.
• Maintain technical knowledge by reviewing professional publications, attending educational workshops, establishing personal networks, and participating in professional societies.
• Attend sales meetings as required.
• Maintain open communication with Sales Manager as to whereabouts for scheduling purposes.
• Maintain Outlook calendar daily, prepare call reports weekly, and keep vehicle/maintenance log and expense accounts on a monthly basis.
• Cover customer service duties as needed in the absence of other customer service personnel.
• Other duties as assigned by Sales Manager.

Requirements

• Associate’s degree or equivalent from two-year college or technical school; or one to two years of related sales or customer service experience and/or training; or equivalent combination of education and experience.
• Background in the plastic industry a plus.
• Must have a valid driver’s license and driving record that is acceptable to the company’s insurance policy.

Travel Requirements

This role may require travel to customer or supplier sites as needed.

Benefits

• Employee ownership program extended to every employee.
• Medical, Dental, and Vision insurance.
• Competitive 401(k) matching program.
• Paid time off and holidays, as well as parental leave.
• Employee referral program.
• Access to FCG University learning and training platform offering over 80,000 courses.
• Career growth opportunities with a vast network of over 100 brands across North America, including custom training programs and mentorship.