Outside Sales Representative

About the role

Outside Sales Reps play a critical role in the success of our business as the first line of contact to our customers. The target is to drive contractor demand, provide industry-leading product knowledge, build excellent dealer relationships, ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Responsibilities

• Build and sustain long-lasting relationships with new and existing customers within an assigned sales territory.
• Communicate with customers and leads to identify and understand their product or service needs; identify and suggest products and services to meet those needs.
• Demonstrate the functions, benefits, and utility of products or services to customers based on their needs.
• Perform product knowledge training for dealers based on their needs.
• Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise.
• Maintain communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Maintain detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Submit monthly mileage and expense reports.
• Provide periodic territory sales forecasts.
• Perform all other duties as assigned.

Requirements

• 2 years of outside sales experience required.
• Degree in Business or related field preferred.
• Valid Driver’s License.
• Construction industry experience preferred.
• Proficiency in Excel, Word, PowerPoint, OneNote, Teams, and Outlook.

Work Conditions

• Must be able to travel, including overnight stays.
• Long periods of driving.
• May spend time sitting at a desk and working on a computer.
• Work environments include jobsites, warehouses, and offices, both inside and outside, with long periods of standing.
• Direct interaction with customers.
• Lifting capability of up to 50 lbs.

Safety Responsibility

This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations. Exercises and promotes safe behaviors and shows unyielding support of programs, rules, and policies regarding safety.

Benefits

• Vacation and sick time.
• Medical, dental, and vision insurance.
• Health Savings Account (HSA) match up to $2,000.
• Incentive program.
• 401(k) eligibility and company match.
• Annual profit sharing.
• Paid holidays.
• Life and disability insurance.
• Employee Assistance Program.
• Education reimbursement.
• Referral program.