Outside Sales Representative
Fresh Coat Painters of Muskegon is an award-winning painting company serving residential and commercial customers throughout West Michigan. We are committed to delivering exceptional customer experiences, high-quality workmanship, and professional service from start to finish.
About the role
The Outside Sales Representative is responsible for generating revenue by meeting with prospective customers, creating project proposals, following up on opportunities, and developing new sources of business. During peak season, much of the role will focus on in-home and on-site consultations. During slower periods, the position shifts toward business development, networking, relationship building, and identifying new growth opportunities. The ideal candidate is independent, organized, coachable, and motivated by results.
Responsibilities
Sales & Estimating
- Meet with residential and commercial customers to understand project needs
- Conduct on-site consultations and gather project information
- Prepare detailed estimates and proposals
- Present solutions and answer customer questions
- Follow up consistently on open proposals
- Track opportunities through the sales pipeline
- Maintain strong close rates and sales goals
- Coordinate with production staff to ensure smooth project handoffs
Business Development
- Build relationships with referral partners, property managers, contractors, realtors, and local businesses
- Attend networking events, chamber functions, trade shows, and community events
- Identify and pursue new business opportunities
- Develop creative ideas and strategies to increase sales
- Help execute marketing and lead-generation initiatives
- Represent Fresh Coat Painters professionally within the community
Customer Experience
- Deliver a professional and consultative customer experience
- Maintain prompt communication with prospects and customers
- Uphold Fresh Coat Painters' reputation for quality and professionalism
- Ensure customers feel informed and confident throughout the sales process
Requirements
Preferred
- Experience in outside sales, business development, estimating, construction, home services, or related industries
- Experience with painting or construction is a plus, but not required
Required
- Strong communication and relationship-building skills
- Self-motivated and able to work independently
- Comfortable meeting new people and networking
- Organized and detail-oriented
- Strong follow-up and time management skills
- Valid driver's license and clean driving record
- Comfortable using technology, tablets, and CRM systems
- Positive attitude and willingness to learn
What Success Looks Like
- Consistently following up on opportunities
- Generating new referral relationships
- Helping the company achieve monthly sales goals
- Contributing ideas that improve sales and marketing efforts
- Building trust with customers and referral partners
- Becoming a valuable part of our leadership and growth team
Benefits
- Base Pay plus Commission
- Company Vehicle
- Company iPad
- Health Insurance
- Paid Time Off
- Ongoing Sales and Industry Training
- Opportunity for Career Growth