Outside Sales Representative

Job Duties

• Act as an account coordinator for assigned accounts.
• Prepare customer presentations, proposals, and contracts in coordination with Management.
• Possess the ability to actively encourage all customers to deepen their business relationship with Combined Metals through competitive market pricing, parallel selling, and cost-saving initiatives.
• Assess the profit potential of all accounts - existing and prospective.
• Eliminate unprofitable business and transfer account responsibility to Inside Sales for profitable but low potential business.
• Accept responsibility for all Combined Service Centers' interaction with assigned accounts.
• Coordinate requests for information and quotations with Inside Sales, Inventory Management, and Supply Chain.
• Coordinate orders with the warehouse and appropriate sales departments.
• Coordinate the resolution of customer complaints, damaged/incorrect material, and delivery/inventory problems.
• Train, coach, and mentor new inside and outside sales personnel.
• Provide pricing feedback to improve the effectiveness of the current pricing program and support market share growth.
• Maintain a record-keeping and reporting system in CRM as required by management.
• Account profiles for all assigned accounts.
• Regularly update account plans and objectives as appropriate to the profit potential of each customer.
• Call itineraries and outcomes which are used to keep Combined Metals management, Inside Sales, and Operations informed of developments at each account.
• Respond to periodic requests for information from management and corporate functions.
• Travel, including overnight travel, as necessary to serve assigned accounts and territory.
• Keep properly informed on products and services and business issues of interest to customers.

Requirements

• A 4-year degree in Business or other related field is required.
• Minimum 5 years of stainless-steel experience with at least 3 years of commercial experience.
• Service center experience is a plus.
• Effective critical thinking and problem-solving skills.
• Effective communication skills, a high level of interpersonal skills, the ability to interact with the customer and develop strong personal working relationships at all organizational levels.
• Knowledge of effective sales techniques and strategies.
• Ability to prioritize and organize multiple tasks concurrently and to work independently.
• Overall business and economic knowledge.
• Proficient with Windows based applications and Microsoft Office applications.
• Up to 75% travel required in designated territory (Midwest).