Outside Sales

Summary

The Outside Salesperson plans and executes a business plan to optimize sales, profitability, and economy of operations. They provide representation and support to ensure MDG by Premium's mission and core values are implemented and maintain a positive company image.

Essential Duties And Responsibilities

• Collaborates with Branch Manager and internal associates to establish an annual sales plan reviewed monthly.
• Mets or exceeds sales and margin goals set in collaboration with the Branch Manager.
• Measures performance by the sale of brands across various segments and with multiple audiences.
• Travels throughout the assigned territory to increase sales with existing customers and identify and develop new prospects.
• Recognizes key performance indicators specific to customers and works with stakeholders to establish measurable goals for progress.
• Meets with architects, contractors, or consumers to review projects, proposals, and plans to evaluate and encourage product specification and use; provides technical support to customers, creates and modifies design drawings, shop drawings, and installation details.
• Generates quotes and orders and submits according to procedures.
• Pairs with Inside Sales Support teams to meet customer expectations for sales, service, and delivery when applicable.
• Demonstrates products using samples and catalogs; keeps literature current.
• Remains current on all company software applications including but not limited to OMS and BisTrack.
• Provides transparent feedback and support concerning sales opportunities; establishes and maintains a database of customers and account activities.
• Responds to all correspondence (emails and voicemails) within 24 hours of receipt.
• Resolves customer service issues in a timely and effective manner.
• Invests in continued professional development, with the assistance and guidance of the company, with regards to product education, credit policies and procedures, and IT opportunities designed to accommodate the growth objectives of MDG by Premium.
• Represents MDG by Premium by attending industry trade meetings, shows, events, and factory tours.
• Participates in developing a unique selling proposition and engages in team activities when appropriate.
• Maintains timely and accurate filing system/records including expenses.
• Outside sales representatives are expected to work nights and weekends as required for customer-facing special events, showroom appointments, or staffing coverage. Individuals are expected to work weekends as needed in a shared rotation.
• Performs other projects or duties which benefit the company as assigned by Manager or his designee.

Skills/Qualifications

• Lead by example; be approachable by all associates and customers.
• Maintain intellectual curiosity; prepare and challenge yourself.
• Strong interpersonal skills with the ability to work effectively with customers, coworkers, and trade professionals.
• Excellent interpersonal skills and the ability to effectively communicate with clients, other sales staff, and internal personnel.
• B.S. degree or equivalent 5-7 years' work experience
• Prior sales experience
• Self-starter with strong problem-solving and decision-making ability.
• Excellent time management and leadership skills.
• Customer Service and dispute resolution
• Plan reading and estimating for budgeting sales of millwork products and installation.
• Able to read, analyze, and interpret common sales and merchandising statistics and financial reports.
• Must be detail-oriented, well-organized, and adept at managing multiple priorities.
• Proficiency with POS, Microsoft Windows, Word, Excel, and Outlook software.
• Must be able to work well in a team environment.
• Ability to lift >= 70 lbs.
• Valid MA driver's license and possess a clean driving record.
• Bilingual skills are a plus (English/Spanish highly desirable).