Outside Representative, Sales
Global Industrial Company · Grand Rapids, MI · 1 mo ago
Business DevelopmentFull-time
Key Responsibilities
- Manage and grow sales within an assigned geographic territory.
- Develop and execute territory plans to achieve revenue, margin, and activity targets.
- Possess strong pipeline of equipment, service, and refurbishment opportunities.
- Sell new and refurbished equipment solutions aligned with customer operational needs and budgets.
- Assess customer applications and recommend appropriate equipment configurations.
- Present value propositions for refurbished equipment, including cost savings, performance, and warranty coverage.
- Celebrate equipment demonstrations, quoting, and order execution.
- Promote service agreements, maintenance plans, and aftermarket parts to drive recurring revenue.
- Collaborate with field service technicians and service managers to identify sales opportunities.
- Act as the primary customer contact for service related inquiries and escalations.
- Build long term, trusted relationships with facility managers, operations leaders, and decision makers.
- Conduct regular field visits to understand customer needs and uncover growth opportunities.
- Provide product education, application guidance, and solution recommendations.
- Partner with Inside Sales, Service, Operations, and Supply Chain to ensure accurate quoting, timely delivery, and customer satisfaction.
- Cross-functionally collaborate to resolve customer issues and improve overall account performance.
- Maintain accurate CRM records, including activities, opportunities, and forecasts.
- Track competitive activity and market trends within the territory.
- Provide regular sales reports and updates to management.
Qualifications
- A high school diploma or equivalent; an associate’s or bachelor’s degree preferred.
- 3–7+ years of outside sales experience, preferably in equipment, service, industrial, or distribution environments.
- Experience selling capital equipment, refurbished equipment, or service solutions.
- Strong consultative selling and negotiation skills.
- A valid driver’s license and ability to travel regularly within territory.
Preferred Qualifications
- Technical or mechanical aptitude with field service-supported products.
- Experience working closely with service technicians or operations teams.
- Familiarity with CRM systems and pipeline management.
- Background in distribution, industrial equipment, facilities, or related industries.