Jobs · Business Development · Michigan

Outside Representative, Sales

Global Industrial Company · Grand Rapids, MI · 1 mo ago
Business DevelopmentFull-time

Key Responsibilities

  • Manage and grow sales within an assigned geographic territory.
  • Develop and execute territory plans to achieve revenue, margin, and activity targets.
  • Possess strong pipeline of equipment, service, and refurbishment opportunities.
  • Sell new and refurbished equipment solutions aligned with customer operational needs and budgets.
  • Assess customer applications and recommend appropriate equipment configurations.
  • Present value propositions for refurbished equipment, including cost savings, performance, and warranty coverage.
  • Celebrate equipment demonstrations, quoting, and order execution.
  • Promote service agreements, maintenance plans, and aftermarket parts to drive recurring revenue.
  • Collaborate with field service technicians and service managers to identify sales opportunities.
  • Act as the primary customer contact for service related inquiries and escalations.
  • Build long term, trusted relationships with facility managers, operations leaders, and decision makers.
  • Conduct regular field visits to understand customer needs and uncover growth opportunities.
  • Provide product education, application guidance, and solution recommendations.
  • Partner with Inside Sales, Service, Operations, and Supply Chain to ensure accurate quoting, timely delivery, and customer satisfaction.
  • Cross-functionally collaborate to resolve customer issues and improve overall account performance.
  • Maintain accurate CRM records, including activities, opportunities, and forecasts.
  • Track competitive activity and market trends within the territory.
  • Provide regular sales reports and updates to management.

Qualifications

  • A high school diploma or equivalent; an associate’s or bachelor’s degree preferred.
  • 3–7+ years of outside sales experience, preferably in equipment, service, industrial, or distribution environments.
  • Experience selling capital equipment, refurbished equipment, or service solutions.
  • Strong consultative selling and negotiation skills.
  • A valid driver’s license and ability to travel regularly within territory.

Preferred Qualifications

  • Technical or mechanical aptitude with field service-supported products.
  • Experience working closely with service technicians or operations teams.
  • Familiarity with CRM systems and pipeline management.
  • Background in distribution, industrial equipment, facilities, or related industries.

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