Outside Contractor Sales

Responsibilities

• Practice excellent customer service and maintain a professional, courteous manner in all interactions (in-person, telephone, text, and email).
• Develop product knowledge expertise to assist contractors, remodelers, industrial accounts, and other professional customers.
• Understand competitor strengths and weaknesses; present Morrison Terrebonne Lumber products and services as effective alternatives.
• Coordinate jobsite deliveries, including timing and special requirements, with delivery personnel.
• Participate in local builder associations as appropriate.
• Perform material “takeoffs”—estimates of specific items and quantities needed to complete a customer’s job—upon request.
• Recommend retail price adjustments to management when quoting jobs to secure customer business.
• Price special orders from wholesale catalogs or online sources according to store and company gross margin guidelines.
• Prospect for new customers via telephone and in-person visits.
• Write and process orders and special orders using Morrison Terrebonne Lumber point-of-sale systems to ensure accuracy and completeness.
• Provide management with regular reports on sales performance, call history, and upcoming quoting opportunities.
• Maintain budgeted or acceptable levels of sales and gross margin across all product categories.
• Maintain a budgeted mix of customer accounts.
• Possess working knowledge of company and store security measures.
• Act ethically and professionally, representing the company positively at all times.
• Follow company and jobsite safety guidelines, participate in regular store safety meetings, and practice safe driving.
• Perform other related duties as assigned by management.

Requirements

• Minimum of 2-3 years of previous work experience in retail sales of building materials and hardware to professional contractors.
• Strong math, reading, writing, and speaking skills.
• Personable, trustworthy demeanor with problem-solving and organizational abilities.
• Ability to communicate effectively via telephone, text, and email.
• Preferred knowledge of lumber, building materials, blueprint reading, residential homebuilding, contractor sales, and general hardware merchandise.
• Physical ability to lift and load merchandise up to 100 lbs., work at heights over six feet, climb ladders, and maneuver safely in stores, yards, warehouses, and jobsites.
• Ability to drive to customer jobsites or other business locations.
• High school diploma or equivalent preferred.

Benefits

• Fantastic employee discount for all levels of employment.
• 401k with employer match.
• Employee Assistance Program.
• Part-Time benefits: Vision, Dental, Critical Illness, and Accident plan.
• Full-Time benefits: Medical, Vision, Dental, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance, and Will preparation services.