Outside Commercial Sales Representative

About the Role

Join Fireclay Tile as an Outside Commercial Sales Representative in the Chicago Metro Area. You’ll work directly with our Commercial Sales team to network and build relationships with commercial architects, designers, brands, and contractors while providing exceptional account management. This role is ideal for a driven sales professional who thrives on building relationships, closing deals, and making a difference in a mission-driven company.

You’ll spend 75% of your time in the field with clients across Chicagoland, Minneapolis Metro, Detroit, and surrounding areas, ensuring our customers have an industry-best experience. This is a full-time exempt position with a base salary of $75K-$90K, plus commission, offering total earnings from $90K-$140K in the first full year and potential to exceed $150K in future years.

Responsibilities

• Meet and exceed sales targets while setting a new standard for initiative and efficiency.
• Provide comprehensive support to clients, including detailed product, pricing, and delivery information, and advising on design choices.
• Act as a high-performance networker, spending at least four days per week with clients in the field.
• Represent Fireclay Tile’s core values and commitment to U.S.-made sustainability by leading 15-20 product presentations and project reviews weekly at client offices, our future Chicago showroom (coming Q4 2025), and networking events.
• Maintain client libraries with the most current and applicable products to ensure updated product assortment.
• Manage a generous travel and entertainment budget to create unique client experiences that connect them to our brand and products.
• Serve as a Fireclay Tile Brand Ambassador, upholding core values: Kindness, Honesty, Tread Lightly on the Earth, Measure Twice, Cut Once, and Ganas (Desire).
• Collaborate with a cross-functional team across Marketing, Sales, Client Support, Innovation, and Production to ensure VIP care for all logistics and customer support.

Requirements

• A well-connected entrepreneur eager to advance your sales career and grow an established book of clients in Chicago and surrounding markets.
• A top performer with a strong work ethic, excited to work in a fast-paced environment.
• Results-oriented professional who thrives in a high-energy, high-impact team.
• Experience in new business development and client relationship management, with a love for networking.
• Self-starter who takes feedback well and provides constructive input.
• Tech-savvy and comfortable with emerging technologies, social media, and CRM tools.
• Strategic problem-solver who combines creativity and analytical thinking to deliver outstanding customer experiences and sales success.
• Highly organized with strong time management skills to attract and retain new clients while maintaining existing accounts.
• Customer-focused professional with exceptional communication and interpersonal skills.
• Experience in Commercial Sales within the architecture and design industry.
• Comfortable meeting clients in Chicago daily, including same-day requests.
• Unafraid to get hands-on with building materials and manufacturing environments.
• Holds a Bachelor’s Degree or equivalent experience.

Schedule

This is a full-time exempt position. Days and hours of work are approximately Monday through Friday; hours may vary, and some weekend work is required for events and supporting clients. This role often requires long hours and frequent early morning/evening work based on networking and client engagement events.

Travel

Travel to key market city centers (Chicagoland, Minneapolis, Detroit), California (Fireclay HQ), Washington, or other locations a few times a year will be required. Travel may include driving, flying, public transportation, or other safe and appropriate means. Ensuring safety and compliance with all travel laws is essential.

Physical Demands

• Regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Frequently required to stand, walk, stoop, kneel, crouch, or crawl.
• Occasionally required to sit and climb or balance.
• Must regularly lift and/or move objects up to 50 pounds.

Benefits

• Competitive Compensation: Base pay of $75K-$90K with commission, offering total earnings from $90K-$140K in the first full year and potential to exceed $150K in future years. No cap on commissions.
• 401(k) Match: 4% match on eligible pay.
• Personal & Professional Growth: Group coaching, one-on-one career coaching, and extensive Sales Enablement resources. Access to specialized, sales-focused training for growth within the organization.
• Additional Benefits: Flexible PTO, parental leave, health and wellness stipend, and competitive health benefits. Stock options and discretionary bonuses may also be included.

For a detailed list of benefits, visit fireclaybenefits.com.

About the Team

You’ll be part of a highly collaborative 15-person commercial sales team across the U.S. and our full 60-person growing sales organization. Your compensation is directly tied to your success in maintaining active accounts, creating new project leads, and converting projects into quotes and book sales. You’ll be supported by a phenomenal team across Marketing, Sales, Client Support, Innovation, and Production, leveraging best-in-class technology including Salesforce, Slack, and Google Apps.

This role reports to Christy Gatchell, Director of Commercial Sales, who brings over 10 years of commercial sales experience in tile and a passion for mentoring and supporting the team.

Why Chicago and the Great Lakes Region?

Chicagoland, Minneapolis, Detroit, and the surrounding Great Lakes region are a powerhouse of architecture and design, home to some of the most influential and forward-thinking firms in the world. Fireclay Tile fits right into this landscape—our handcrafted, sustainable tile complements the area’s rich architectural heritage while pushing the boundaries of modern design. We’ve collaborated on many local landmarks, including the Obama Library, Salesforce Tower, and Hoxton Hotel. With an engaged and growing A&D community, a thriving real estate and hospitality sector, and an appreciation for artisan craftsmanship, this region is the perfect place to build a career with Fireclay Tile.