Outside Business Development Specialist, REP

Responsibilities

• Identify, engage, and cultivate relationships with consumers who may have residential mortgage financing needs.
• Generate consumer mortgage leads through outbound outreach, networking, database follow-up, referral relationships, community events, and other approved marketing efforts.
• Educate prospective consumers on the mortgage process at a general level and direct all loan-specific questions to a licensed Mortgage Loan Originator.
• Schedule and coordinate introductions and appointments between prospective borrowers and licensed Mortgage Loan Originators.
• Maintain consistent follow-up with prospective consumers to support engagement and conversion.
• Track lead activity, referral sources, contact history, and pipeline status in the company CRM or other approved systems.
• Support branch production goals by developing and maintaining a steady pipeline of qualified consumer opportunities.
• Work closely with licensed Mortgage Loan Originators, branch leadership, and internal teams to ensure smooth handoff and follow-through on referred consumers.
• Participate in approved marketing, outreach, and business development initiatives to increase awareness of the company’s mortgage services.
• Maintain accurate records and perform all duties in compliance with company policy and applicable legal and regulatory requirements.
• Keep all mortgage-related activities within the scope of a non-licensed role.

Qualifications

• 2+ years of experience in consumer sales, lead generation, customer outreach, business development, mortgage marketing, real estate, or a related field preferred.
• Strong interpersonal, communication, and relationship-building skills.
• Excellent verbal and written communication abilities.
• Strong follow-up, organization, and pipeline management skills.
• Ability to work in a fast-paced, production-driven environment.
• Experience using CRM systems, Microsoft Office, and other business development tools.
• Professional, detail-oriented, and able to manage multiple priorities effectively.
• Real estate broker experience or licensure is a plus.
• Mortgage industry familiarity is preferred.
• A clear understanding of the limitations of a non-licensed mortgage support role.

Benefits

• Comprehensive benefits package including medical, dental, vision, life insurance, short-term disability, long-term disability, a Health Savings Account (HSA), a Flexible Spending Account (FSA), and various other products.
• Eligible for enrollment in all company-sponsored benefit programs (Medical, Dental, Life, and Voluntary) on the first of the following month after hire.
• Eligible for enrollment in the 401(k) program on the first of the following month after 60 days of employment.
• Eligible to apply for job openings through PRMG’s Internal and External Job Portal to request a transfer to a different department or position.