Outreach Worker (Mental Health Services)

About the role

The ACCS Outreach Worker promotes the full integration and functioning of Persons Served (PS) needed to live successfully in the community by performing non-clinical Treatment Plan interventions assigned by a Team LPHA Clinician. This role involves providing evidenced-based and best practice services and supports to PS in the community, in a Group Living Environment or Supported Independent Environment as part of an Intervention Team.

Responsibilities

• Participate as member of intervention team for assigned PS.
• At the direction of the Team LPHA Clinician, based on the PS Treatment Plan, perform skills teaching, and help PS learn about community resources and obtaining resources.
• Provide PS with support and supervision, as needed.
• Deliver interventions identified on the Treatment Plan targeted at skills building in life domains including but not limited to activities of daily living, medication administration, symptom reduction, health and wellbeing, employment, school, socialization, and recreation and with supervision and direction from clinically licensed Team members.
• Attend medical, psychiatric and other appointments with PS as needed.
• Develop and maintain service-oriented and professional relationships with community resources and service providers.
• Adhere to Medication Administration Program (MAP) policies and procedures.
• Provide crisis intervention to PS, when needed.
• Use trauma informed, recovery-oriented, person-centered, culturally competent and strengths-based approaches and skills training techniques in the work with PS.
• Help PS with self-management of symptoms through Safety Plans, and medication administration program services and education as needed.
• Participate as member of the regional ACCS Outreach Worker Community of Practice Workgroup led by LPHA Clinicians for continuous professional role competency development, mentoring and learning.
• Support the provision of evidence-based practices and best practices to PS, including Motivational Interviewing; Harm Reduction; Housing First; Stages of Change; Seeking Safety, Wellness Recovery Action Plan (WRAP), and Cognitive Behavioral interventions, as well as the development of Safety Plans and Crisis Prevention and Response Plans, and 8 Dimensions of Wellness.
• Promote engagement, safe housing, community tenure, achievement of greater self-sufficiency and successful completion of service for all PS.
• Provide thorough and thoughtful documentation of PS needs and services.
• Promote healthcare, employment and education services access for PS.
• Help with orientation of new staff and PS to the ACCS service.
• Attend trainings, as assigned.
• Perform other related duties, as assigned.

Qualifications

• A high school diploma or equivalent is required.
• A Bachelor’s degree in human services field is preferred.
• One to two years related experience working with people with psychiatric disability and/or co-occurring disorders preferred.
• Must have access to an operational and insured vehicle and be willing to use it to transport PS.
• Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply.
• Driving Requirements: Driving is a requirement for this position using either a Vinfen van or a personal vehicle. If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment.
• Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least six months, and must be able to pass a driver's screening background check.
• Physical Effort: Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position. Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift.
• Ability to operate a computer and other office equipment such as a calculator, copier, and printer.
• Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways.
• Ability to assist PS with tasks of daily living.
• Ability to remain in a stationary position 50% of the time as needed.
• Ability to bend, reach, file, sit, stand, and move around the facility.
• Ability to speak, hear, and communicate with PS, staff, and external representatives.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Additional Certifications Required: CPR required within first two weeks of hire, First Aid required within two weeks of hire, MAP required within 150 days of hire.