Outreach Worker/Enroller

Responsibilities

• Work closely with Community Outreach Coordinator to effectively implement the Consumer Assistance for the ABD Program outreach activities.
• Establish contacts with community groups to reach uninsured and underinsured populations.
• Connect with organizations that serve the Aged, Blind & Disabled population to raise community awareness of the Program and Medicaid enrollment services.
• Plan, schedule, and conduct outreach (e.g., street outreach, community events, presentations at senior centers) to educate prospective applicants on health insurance options.
• Identify, educate, and enroll qualified Aged, Blind & Disabled individuals into the relevant Medicaid program, including Medicare eligibility assessments.
• Ensure applications are accurately completed and submitted by deadline dates.
• Attend internal and external trainings and meetings.
• Understand overall eligibility requirements for government‑sponsored health insurance programs.
• Maintain up‑to‑date knowledge of government‑sponsored health insurance program updates or changes.
• Perform additional duties as assigned.

Minimum Qualifications

• Associate degree required; bachelor’s degree preferred.
• At least one year of health insurance enrollment and outreach work experience.
• Bilingual proficiency in Chinese, Korean, Spanish, and/or Bengali.
• Skills in developing business contacts and collaborative professional relationships (preferred).
• Computer proficiency with Microsoft Word, Excel, and PowerPoint.
• Excellent organizational, communication, and interpersonal skills.
• Strong attention to detail.

Benefits

• Medical insurance
• Employer‑paid dental, vision, disability, and life insurance
• 403(b) retirement savings plan
• Flexible spending accounts for transit, parking, health, and dependent care
• Paid time off (28 days for the first year of employment)
• Employee Assistance Program
• Employee discount programs
• Tuition reimbursement for eligible employees
• Eligibility for Public Service Loan Forgiveness (PSLF) program