Outreach Worker

Full-time position in Holyoke, MA.

About the role

The Outreach Worker will work within a dynamic, multidisciplinary ACCS team model, providing direct services to individuals with mental health diagnoses who live independently in the community. Outreach Workers are the primary caseworker for a number of persons served, focusing on engaging them to help maintain both their physical and mental health, supporting their activities of daily living, advocacy, and providing opportunities to optimize independence, rehabilitation, and recovery.

Responsibilities

• Support persons served in activities of daily living.
• Advocate for persons served within various community settings.
• Provide opportunities to optimize independence, rehabilitation, and recovery.
• Develop professional and supportive relationships with persons served and provide informal counseling and guidance with a person-centered focus.

Requirements

• College degree, preferably in human services or a related discipline.
• Strong written, verbal, and interpersonal skills.
• Empathy for others and a demonstrated commitment to serving those with significant needs.
• Ability to work well within a team model and independently.
• Computer skills are necessary.
• Must have a vehicle for work use and a current driver’s license.
• Must complete and pass a background record screening process.

Preferred Skills

• Medication Administration certification (current/expert).
• First Aid certification (current/expert).
• CPR certification (current/expert).

Preferred Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity.
• Team Player: Works well as a member of a group.
• Innovative: Consistently introduces new ideas and demonstrates original thinking.
• Enthusiastic: Shows intense and eager enjoyment and interest.
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.

Preferred Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.
• Self-Starter: Inspired to perform without outside help.
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals.

Pay

$21 USD per hour.

Benefits

• Dental, health, and life insurance.
• Paid time off.
• Earned vacation time.
• Paid holidays.