Outreach Specialist - North Shore

About the role

This position involves developing and implementing strategies to promote a comprehensive PACE program for older adults within a designated geographic area. The focus is on building relationships with referral sources, community outreach, and increasing enrollment through targeted activities.

Responsibilities

• Develop and execute an annual business plan to meet outreach, inquiry, referral, and enrollment goals.
• Collaborate with referral and enrollment teams to achieve pipeline targets.
• Create and nurture relationships with referral sources, including community organizations and healthcare providers.
• Participate in community events such as senior fairs and professional associations.
• Document outreach activities in CRM systems like Salesforce.
• Present and explain the PACE program’s benefits to diverse audiences.
• Identify new referral opportunities and expand strategic partnerships.
• Engage with internal teams and community stakeholders to support program growth.
• Travel locally and attend events outside regular hours as needed.

Qualifications

• Bachelor’s degree preferred.
• 1–5 years in older adult services or healthcare sales/customer service.
• 1–3 years of sales experience, ideally in healthcare or group insurance.
• Strong communication, relationship-building, and networking skills.
• Proficiency in MS Office and experience with CRM tools like Salesforce.
• Knowledge of Medicare, Medicaid, and insurance systems.
• Valid driver’s license and vehicle for outreach activities; ability to lift up to 25 pounds.
• Spanish-speaking skills preferred.
• COVID vaccination preferred.