Outreach Services Associate

About the role

Contacts and schedules patient/client’s appointments for consultations, meetings with community agencies and/or diagnostic tests. Sets-up and maintains files and records. Collects and organizes statistical reports.

Responsibilities

• Contacts patients; schedules appointments for consultations, agency meetings and/or diagnostic tests.
• Collects and organizes data required for statistical reports and completes reports, as required.
• Attends and participates in meetings as appropriate.
• Sets-up files and maintains records.
• Provides incoming and in-process orientation.
• Based on position, may be required to provide bi-lingual translation and/or guidance.
• Coordinate community outreach activities designed to increase awareness of HIV, HCV, Syphilis, PrEP, PEP, sexual health, and available prevention services.
• Develop and maintain relationships with community-based organizations, shelters, healthcare facilities, schools/colleges when appropriate, social service agencies, and other community partners.
• Identify opportunities for testing events and outreach activities in communities with increased need.
• Assist with planning health fairs, mobile testing events, educational presentations, and targeted outreach initiatives.
• Support culturally responsive and stigma-free approaches to sexual health education and testing.
• Performs related duties as required.
• All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act.
• Duties not mentioned here, but considered related are not essential functions.

Qualifications

• High School Diploma or equivalent required.
• Associate's degree in Public Health, Health Education, Human Services, Social Work, Community Health, or a related field preferred.
• 0-1 years of relevant experience, required.
• Experience working in HIV/STI prevention, community outreach, public health, sexual health, infectious diseases, or a related field strongly preferred.

Skills

• Ability to work effectively with diverse populations and provide services in a respectful, nonjudgmental, and stigma-free manner.
• Ability to provide bi-lingual translation and/or guidance (as required by position).