Outreach & Recruitment Coordinator (Telemarketer)

Key Responsibilities

• Recruit, pre-screen, and schedule participants for clinical research studies through phone calls, online inquiries, referrals, and community outreach events.
• Represent Del Sol Research at community health fairs, educational presentations, and outreach activities.
• Respond promptly and professionally to inquiries from potential participants and referring healthcare offices.
• Collaborate with Clinical Research Coordinators to ensure accurate participant documentation, scheduling, and follow-up.
• Enter and maintain participant information within recruitment and tracking systems.
• Auxiliary with planning, coordinating, and supporting community outreach events.
• Maintain inventory and order outreach supplies, brochures, flyers, banners, and promotional materials.
• Build and maintain positive relationships with community organizations, healthcare providers, and prospective participants.
• Support additional outreach and recruitment projects as assigned.

Requirements

• High School Diploma or GED required.
• Medical Assistant Certification preferred.
• Bilingual (English/Spanish) preferred.
• One (1) year of healthcare, clinical research, outreach, recruitment, customer service, or related experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Computer proficiency with data entry and participant tracking systems.
• Ability to work independently while managing multiple priorities.
• Professional, outgoing, and comfortable speaking with participants both in person and over the phone.

Schedule

Monday through Friday, 8:00 AM – 4:00 PM, with occasional evenings and weekends required to support community outreach events.

This is a full-time, on-site position based in Tucson, Arizona.

Relocation assistance is not provided.