Outreach Partner/Sales Rep - Brockton/Quincy, MA

About the role

The Outreach Partner (OP) role at Gather Health is dedicated to developing and nurturing relationships with key stakeholders and organizations within their assigned community territory to attract prospective patients. This role requires a combination of strategic planning, community engagement, and direct patient interaction.

Responsibilities

• Develop, plan, and execute an effective strategy to attract prospective patients
• Initiate and nurture external relationships with organizations and political groups/officials to expand our reach for prospective patients
• Plan and facilitate community events by collaborating with various departments within Gather Health as well as external partners such as vendors, senior centers, political organizations, etc.
• Connect with prospective patients via phone, in-person visits, community events, traditional mailings, health fairs, etc., to generate interest in the Gather Health model and services to increase new patient enrollment
• Develop and maintain relationships with existing patients to generate referrals
• Meet daily/weekly/monthly goals that are metrics-driven, i.e., number of “connects”, events, etc.
• Enter prospect engagement activities and events in the CRM (customer relationship management) to track your progress

Requirements

• Minimum of one year’s experience in a role with similar or relevant job duties, i.e., sales, account management, customer-service, community outreach
• Ability to travel locally to various events with access to a vehicle
• Experience with basic office tools such as Word, Excel, Outlook, SharePoint, etc.
• Ability to work for any employer in the United States

Preferred Skills or Experience

• High school diploma or G.E.D.
• Experience using Salesforce or another CRM (Customer Relationship Management) system
• Sales or account management background
• Knowledge of the healthcare industry
• Bilingual in English and another language (like Portuguese, Cape Verdean Creole, and/or Haitian Creole)

Qualifications

• Persistent – does not give up easily when things get tough
• Resilient – displays toughness and not easily discouraged
• Competitive – likes to win and takes on challenges with confidence
• Motivated – things like metrics, quotas, pay-for-performance, do not scare them
• Friendly – people enjoy their company
• Outgoing – likes attending events and meeting new people
• Relatable – naturally makes human connections with their warmth, humor, and demeanor
• Positive – sees glass as is half full vs. half empty
• Creative – looks for new ways to do things better
• Organized – manages time effectively and operates efficiently
• Reliable – takes responsibilities seriously and always shows up on time

Hours

Monday – Friday during standard business hours, although you may attend events in the evenings and weekends on occasion.

Location

You will be in a variety of settings - out in the field meeting with prospects and community organization leaders, hosting events, etc. You will also work at our center, to meet with walk-in prospects and provide them with tours.

Benefits

We offer a total rewards package designed to support your health, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision with day-one eligibility
• Protection: Company-paid Life, Short-Term, and Long-Term Disability insurance
• Retail: 401(k) with company match and immediate vesting
• Time Off: Generous PTO that increases with tenure and 11 paid company holidays
• Wellness: Employee Assistance Program (EAP) and supplemental benefit options

About Gather Health

Gather Health delivers Social Primary Care to older adults through a unique and differentiated care model and proprietary technology. Our solution addresses the whole person needs of our target demographic: older, dual eligible adults, the fastest growing government segment. We operate in Massachusetts and are working with a multitude of payer partners on aligning value-based care economics to deliver integrated care. Gather Health was founded in 2022 and is addressing a $1 trillion market in primary care for older adults. Our leadership team has a track record of building and scaling innovative primary care platforms focused on vulnerable populations, including VillageMD and Commonwealth Care Alliance. Gather Health has raised $30M backed by Maverick Ventures, Khosla, and HC9 Ventures.