Outreach & Intake Specialist II

Qualifications

• ESSENTIAL JOB RESPONSIBILITIES: Conduct outreach and networking activities in the community; such as stand-downs, tent cities, bus stations, shelters, under bridges etc.
• Provide presentations at various community groups within the greater metropolitan and surrounding area.
• Promote the success and reputation of the Supportive Services for Veteran Families program.
• Conduct initial eligibility screening of Veterans seeking program assistance.
• Provide general information and community referrals to Veterans not meeting program eligibility requirements and/or Veterans not scheduled with a Case Manager due to program capacity.
• Set up initial client file for Veterans being assigned to Case Manager.
• Prepare reports as requested by Lead Outreach and Intake Specialist, Program Manager or Site Coordinator.

Essential Qualifications

• EDUCATION: High School Diploma or equivalent.
• EXPERIENCE: 1+ years in a customer service focused environment. Experience with homeless, low income, veterans & their families a strong plus, experience as OIS I preferred.
• ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion.
• LICENSES: Driver’s License with clear record.
• VEHICLE: Must have daily use of a vehicle without prior notice.