Outreach Coordinator - Harrisburg PA

Benefits

• Health insurance

Key Responsibilities

• Outreach Planning & Execution
• Develop and implement outreach strategies to increase employer compliance with new hire reporting requirements.
• Collaborate with Commonwealth staff and internal teams to align outreach efforts with program goals.
• Represent the program at employer forums, industry events, and Commonwealth-sponsored sessions.
• Create and distribute educational materials such as FAQs, guides, and training presentations.
• Respond to outreach-related inquiries and provide follow-up support to employers.
• Promote use of electronic reporting methods including CWDS and FTP submissions.
• Identify barriers to electronic reporting and propose solutions to improve adoption.
• Track employer feedback and adjust outreach strategies accordingly.
• Support SLA tracking by documenting outreach activities and response rates.
• Afford Reporting Analysts in compiling Outreach Activity Reports and Monthly SLA summaries.
• Ensure outreach-related inquiries are responded to within SLA timeframes.
• Handle sensitive employer information with confidentiality.
• Participate in regular compliance and security training.

Preferred Qualifications

• Minimum 2 years of experience in outreach, communications, or public relations.
• Familiarity with CWDS or similar workforce systems.
• -- Proficiency in Microsoft Office Suite and virtual communication tools.
• Strong writing, presentation, and interpersonal skills.
• Ability to handle confidential data securely.

U.S. Citizenship Requirement

This position is restricted to U.S. citizens only in accordance with federal contract requirements. Applicants must provide proof of U.S. citizenship (such as a U.S. passport, birth certificate, or Certificate of Naturalization) prior to employment. Non-citizens, including lawful permanent residents (Green Card holders), are not eligible for this role.

Equal Employment Opportunity

BVA Bears IT Solutions is committed to providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetic information, military/veteran status, or any other characteristic protected by law.