Outreach Coordinator

About The Role:

The Outreach Coordinator reports directly to the Director of Public Engagement & Partnerships and plays a key role in strengthening community awareness of CCRB’s mission, services, and role within the community. This position focuses on fostering positive community dialogue surrounding civilian rights and responsibilities during police encounters while building and maintaining meaningful partnerships throughout New York City.

About the Program:

The Outreach & Intergovernmental Affairs Unit informs and educates the public about:

• The structure and authority of the CCRB
• Civilians' rights and responsibilities during police encounters such as question-stop-and-frisk, De-escalation, How to file a complaint, The investigation and mediation process

Responsibilities:

• Research and identify new partnership opportunities to strengthen community engagement and expand outreach efforts
• Build and maintain relationships with community organizations, civic associations, NYCHA representatives, elected officials, police precinct councils, and other stakeholders
• Represent CCRB at community events, outreach fairs, public meetings, and informational presentations citywide
• Coordinate and support borough-based offsite board meetings and themed community events within NYCHA developments
• Auxiliary duties include event logistics, including scheduling, securing locations, preparing materials, and ensuring smooth event execution
• Engage community members in meaningful conversations regarding CCRB’s mission, services, and public education initiatives
• Maintain and update an organized database of community partners and outreach contacts
• Schedule and coordinate informational presentations with community partners and organizations
• Prepare and distribute outreach materials, brochures, and board meeting documents
• Support administrative functions related to outreach activities, including inventory management, scanning, data entry, and tracking outreach efforts in internal databases
• Assist with special projects, new initiatives, and public engagement campaigns
• Perform additional duties as assigned to support departmental goals and agency initiatives

Minimum Qualifications:

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above;
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above;
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills:

• Experience in community outreach, community organizing, public engagement, or event coordination
• Strong interpersonal and relationship-building skills
• Excellent verbal and written communication skills
• Comfortable speaking with the public and presenting information to diverse audiences
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Ability to navigate challenging conversations professionally while building trust within communities
• Flexible, dependable, and team-oriented mindset
• Proficiency in Microsoft Office and database management preferred
• Ability to travel throughout New York City for events and meetings