Outreach Associate, Business Development

Job Summary

Outreach Associates are responsible for building relationships with qualified referral partners in the Phoenix, AZ territory, for the purpose of facilitating admissions to American Addiction Centers Treatment Programs.

Duties and Responsibilities

• Identifies, builds, and maintains relationships with key referral partners.
• Maintains a regular servicing schedule that organizes a balance of referral partner maintenance and new business development.
• Maintains all client related communication and CRM remotely, via AAC provided smart mobile devices.
• Effectively converts a general inquiry to a rescue by managing the admissions process.
• Has a general understanding of treatment modalities, levels of care, and industry best practices for treating substance use and co-occurring disorders.
• Possesses the ability to multi-task, work with minimal supervision and problem solve through a variety of scenarios.
• Conducts quality presentations for agencies, hospital staff, discharge planners, and other groups as they are identified.
• Buys and maintains productive interdepartmental relationships.
• Appropriate dress expected.
• Adheres to all expense limitations and guidelines and submits monthly expenses via Expensify by the designated deadline.
• Able to clearly communicate with key members of the team, regarding potential admits and clients in the pipeline.
• Able to assist clinical team with discharge planning - identifying and contacting appropriate facilities for transfer of care when needed.
• Knowledge of managed care and insurance- as it relates to mental health benefits- is a plus.

Qualifications

• Four-year degree or equivalent demonstrated experience in addiction treatment marketing field.
• 1+ years related experience and/or training; or equivalent combination of education and experience.
• Organizational skills.
• Ability to multitask.
• Ability to travel through an area covering multiple states.
• Technologically savvy.
• To create reports outlining weekly visits.
• Knowledge of the substance abuse industry preferred.

Benefits

• Company matching 401K.
• Medical.
• Dental.
• Vision.
• Life insurance.

Pay

Commensurate with experience.

Schedule

N/A.