Outpatient Therapist
Northeast Family Services · Providence, RI · 1 mo ago
HealthcareFull-time
About the role
This position is responsible for managing client relationships and providing exceptional customer service.Responsibilities
- Manage client interactions through phone, email, and in-person meetings.
- Handle inquiries and complaints professionally and efficiently.
- Develop and maintain strong working relationships with clients.
- Collaborate with cross-functional teams to ensure client needs are met.
- Conduct regular follow-ups to ensure client satisfaction.
Requirements
- Bachelor's degree in Business Administration, Communications, or related field.
- At least 2 years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Proficiency in Microsoft Office Suite.
Qualifications
- Experience with CRM systems is a plus.
- Ability to work independently and manage multiple tasks simultaneously.
- Passionate about delivering outstanding customer service.
Skills
- Customer Service
- Communication
- Organizational Skills
- Problem Solving
- Microsoft Office Suite
Benefits
- Flexible schedule
- Competitive salary
- Professional development opportunities
- Health insurance
- Employee discounts