Outpatient Support and Data Specialist- Stuart

Responsibilities

• Ensure clients are seen in a timely manner.
• Gather and review documentation for clients.
• Manage the coordination of client appointments to enhance the customer experience.
• Collect, review, and confirm the accuracy of client’s demographic and insurance profile setup.
• Address calls, voicemails, and follow-up return calls from clients.
• Collect and enter client insurance information into the electronic medical records system.
• Create initial appointment schedules for clients.
• Coordinate initial client contacts and related intake processes.
• Establish client fees in accordance with agency guidelines and communicate this information clearly to clients and/or families.
• Affirm scheduling preferences (face-to-face or Zoom) meet the providers’ specific and client accessibility needs.
• Perform other duties as assigned.

Requirements

• A High School Diploma or equivalent.
• Two years of clerical experience or scheduling activities.
• Experience in healthcare office is preferred.
• Reliable transportation and ability to work hours as assigned.
• Pass Level 2 Background through DCF and AHCA Clearinghouse.