Outpatient Radiology Manager

About the role

Vanderbilt Health is seeking a Manager of Radiology Services to oversee multiple complex modalities, locations, front-line staff, and other leaders.

Responsibilities

• Help unit to understand, share, and support the vision
• Collect data, evaluate information, present options and recommendations, clearly communicate decisions, and collaborate with others on team
• Develop communications that support strategic and operational improvement plans to include presentations, proposals, policy and procedures, and business summaries
• Develop work goals for the unit/area consistent with institutional and departmental goals and policy
• Supervise a unit/area with responsibility for planning, coordinating and controlling the work and procedures
• Adjust work schedules or project priorities to meet emergencies or changing conditions
• Provide information to others (oral or written) to explain/clarify problems or issues or requests; meet with other professional/technical personnel to determine causes of a specific problem
• Participate in periodic management meetings to keep top management informed of problems and concerns
• Ensure the most effective operation of the unit/area through program development, process improvement and coordination of processes across functions
• Supply precise information by center and account line regarding anticipated expenses for budget preparation
• Closely monitor expenses in all centers for the entire unit
• Supports development of and management to budgets and identifies resources needed to achieve unit and department goals
• Ensures patient and staffing schedules are within budget and are optimized so that quality and timely care is delivered
• Ensures modalities meet all local, state, federal or other certifying entity requirements
• Report findings that occur as part of the analysis process and incidental discoveries to the director/administrator
• Exercises judgment and prepare supporting or correcting documentation as deemed appropriate
• Ensures that the service standards established for the unit/area are met or exceeded
• Uses patient/customer satisfaction data to improve systems, processes, and outcomes
• Provides qualified competent staff by tracking projected staffing needs against qualification and competencies of current staff to identify any deficiencies to improve staffing levels
• Defines the qualifications and performance expectations for all staff positions through the Performance Development system, including department specific job descriptions, measurable performance standards
• Verifies for each employee or contracted personnel that, where relevant, education and training are consistent with applicable legal and regulatory requirements and hospital policy, that the individual is licensed, certified or registered, and that the individual's knowledge and experience are appropriate for the job assignment
• Maintains an environment that encourages and supports self-development and learning for all staff through regular feedback, by assuring the development of staff through orientation, training programs, work experiences and assessing competencies by meeting the performance expectations stated in his or her job description in a timely manner (normally annually)
• Monitor quality assurance standards, programs and procedures within the unit/area
• Collaborate with Front Desk leadership to coach and support PSS team
• Monitor and improve Pillar Goal performance
• Ensures that defined quality standards are met within area of responsibility
• Responsible for people management tasks in WorkDay

Qualifications

• Demonstrates the uppermost levels of expertise in applying radiology services in challenging and complex situations
• Motivates and inspires others to perform at a high level
• Communicates in a positive and constructive way, demonstrating an enthusiasm for team and unit goals
• Takes appropriate risks, showing and accepting personal accountability for actions and decisions
• Successfully resolves conflicts and disciplinary problems
• Provides counseling and career development planning to subordinates
• Constructively gives timely positive and negative feedback, confronting individual performance problems in a professional and sensitive manner
• Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas
• Buils and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships
• Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences
• Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them
• Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions
• Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness
• Ensures High Quality: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly
• Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them
• Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring
• Managing Resources Effectively: Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure
• Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area
• Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities
• Fosters Innovation: Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches
• Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges
• Adapts to Change: Views difficult situations and/or pro...