Outpatient Admissions Representative II: Hoag Health Center Newport Beach Imaging Center

Responsibilities

• Follow Federal, State and Local guidelines while working directly with patients and clinical teams for delivery of services including registration, scheduling, verification of insurance, collection of patient payments, the patient experience and communicating with internal departments.
• Proficient in applications and systems such as Affinity, Passport, Chartmaxx, EPIC and/or other supporting information systems.
• Maintain extensive knowledge of all registration roles for the supported area.
• Provide feedback to leadership regarding opportunities and goals for the department.
• Volunteer and assist leadership in special projects.
• Act as a resource and provide guidance to new employees, offering assistance and direction to less experienced team members.

Qualifications

• High School diploma or equivalent (required).
• Minimum one (1) year clerical experience, including medical terminology, filing, computer skills and basic telephone skills (required).
• Minimum one (1) year medical front office experience, preferably within an acute healthcare system environment (required).
• High level of computer keyboarding skills for data input (required).
• Basic knowledge of Microsoft Office Suite, including Outlook, Word and Excel (required).

About Hoag Memorial Hospital Presbyterian

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute‑care hospitals with sixteen urgent care centers, eleven health centers and a network of more than 1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.

Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health. Hoag was the highest‑ranked hospital in Orange County in the 2024‑2025 U.S. News & World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.

Learn more about Hoag’s awards and accreditations at https://www.hoag.org/about-hoag/awards-accreditations/.