Outlet Store Sales Associate (Full Time)

About the role

Libbey’s historic Outlet Store is looking for an energetic, customer-loving Sales Associate to join our team. Step into a role where every day is a new chance to connect, sell, and shine in a fun, team-driven atmosphere.

Responsibilities

• Welcome customers by greeting them and offering assistance
• Stock shelves with company product, check in outside vendor merchandise as it arrives
• Direct customers by escorting them to racks and counters, suggesting items
• Advise customers by providing information on products
• Help customers make selections by building customer confidence: offering suggestions and opinions
• Document sales by creating or updating customer profile records, if applicable
• Process payments by totaling purchases, processing checks, cash and store or other credit cards
• Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
• General housekeeping including cleaning the break room and employee restrooms

Requirements & Qualifications

• High School diploma or GED required
• Strong customer service skills
• Retail experience, preferred
• Excellent verbal communication skills
• Strong teamwork and interpersonal skills
• Strong sense of urgency to meet deadlines
• General math skills

Physical Demands & Work Environment

• Frequent sitting, using hands/fingers to operate office tools and sampling equipment
• Frequent speaking/listening in face-to-face and/or telephone conversations
• Occasional standing/walking in both office and factory environments
• Occasional reaching above shoulders, stooping, kneeling, and/or crouching

Competencies for Success

• Take Control: ask for the direction and support you need to attain mastery of your objectives and ownership of your professional development.
• Be Engaged & Committed: lean in to learn, engage, and contribute, resulting in increased performance and personal satisfaction from your work.
• Be Accountable: hold yourself responsible for achieving your goals and successfully executing against the organization's initiatives.
• Overcome Constraints: avoid letting perceived roadblocks limit your ability to solve problems, address challenges, and develop innovative solutions.

Schedule

Libbey's Toledo Outlet Store is open Monday-Sunday. Sales Associates will work 5 days per week and must have availability for shifts on Saturdays.

Benefits

• Employee discounts
• Healthcare benefits
• 401(k) with match
• Paid Time Off