Outlet Store Associate

About the role

The Sales Associate Store position is responsible for providing professional and courteous service to customers on the sales floor, maintaining the store environment with prompt and accurate product placement, merchandising, and salvage, and communicating issues to management.

Responsibilities

• Efficiently salvages, recovers, stocks, and merchandises product following store environment standards.
• Effectively monitors product, while servicing customers with fitting rooms or locked cases.
• Communicates to store management about any issues with merchandise levels or merchandising standards, need for supplies, and suggests ideas for process improvement.
• Places product and supplies in the correct area according to store environment standards.
• Consistently provides exceptional customer service answering questions and alerting management with customer concerns or when customers need additional support.
• Is familiar with Goodwill's store promotions and services to effectively answer inquiries and offer information about Goodwill to customers.
• Maintains the store environment standards to ensure a clean, friendly, and safe environment for all internal & external customers.

Requirements

• One year of customer service, retail, or production experience is preferred.
• Must be able to stand, bend, and reach for the duration of your shift while maintaining a customer service mindset.
• Donation Attendants must be able to lift, push, and pull a minimum of 50 pounds and maintain customer service standards when interacting with donors.

Benefits

• Flexible scheduling
• No extended hours for the holiday season
• Career growth opportunities through specialized training and development, including customer service training
• A guaranteed ten thousand steps to keep you active and healthy!
• 20% store discount on purchases
• Early access to your wages
• Never the same day (or the same donation) twice!
• Refer your friends to add more money to your pocket after they complete their probationary period!

Pay

$15.00 per hour starting rate. Ask about our Employee Referral Program for more details on how to earn $250 or more per referral.

Schedule

Flexible scheduling to allow for a balanced life.