Outlet Server | Seasonal
About the role
The Omni San Diego Hotel at the Ballpark is a four-star establishment located in sunny San Diego, offering a dynamic and exciting work environment for its associates.
Responsibilities
- Knowledge of the dining room.
- Must have full familiarity with menus and beverage offerings.
- Greet guests when entering the restaurant with a pleasant smile and superior customer service.
- Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.
- Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
- Record transaction in MICROS system at time of order and adhere to cash handling standards.
- Check in with guests to ensure satisfaction with each food course and/or beverage.
- Present accurate check to guest and process payment.
- Maintain cleanliness of work areas throughout the day.
- Process station set-up and break-down and complete all other side work duties as assigned.
- Ensure tables are set up properly, including polishing and cleaning glasses.
- Service to guests according to Omni Moments of Service Standards.
- Be pleasant, smile and greet all guests, using surnames when obtained.
- Clean, clear and reset service areas.
- Protect the hotel from liability with regard to over serving guests.
- Perform any other duties as assigned by the restaurant manager.
Qualifications
- Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred.
- Must be able to attain a valid San Diego County Food Handler & Responsible Beverage Service certification upon hire if not already certified.
- Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails.
- Previous cash handling experience preferred.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.
- Ability to accurately and efficiently input information into MICROS.
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
- Ability to work cohesively with co-workers both within and outside of your department.
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
- Excellent customer service, service recovery and problem-solving skills.
- Must be able to work a variety of shifts, including weekends and holidays.
- Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms.
- Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments.
Benefits
Omni Hotels & Resorts offers a competitive benefits package, including health insurance, retirement plans, and paid time off.
Pay
The pay range for this position is $18.00 - $22.00 per hour.
Schedule
This is a seasonal position expected to end on or before September 30th, 2026.
Skills
None specifically listed in the job posting.
Benefits
None specifically listed in the job posting.
Pay
None specifically listed in the job posting.
Schedule
None specifically listed in the job posting.
Company Information
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. For more information, please visit the EEO is the Law poster link provided.