Outlet Server - Noodle Bar

About the role

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.

Responsibilities

Under the supervision of the Supervisor – F&B, a Restaurant Server provides exceptional personalized service and ensures all guest’s needs are met in a prompt and efficient manner. They must set priorities and simultaneously manage multiple tasks. A Server should be able to react to guest requests, challenges, and unusual situations in a skilled manner.

• Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment
• Greet each guest and provide superior guest service at for all company Food and Beverage operations
• Presents menu to guest, suggesting courses, appropriate drinks, and answering questions regarding food preparation
• Serves meals to patrons according to established rules or etiquette, working in a family or formal setting
• Check for quality after each course and refill all drinks when needed
• Maintain clean ashtrays and buss tables as needed
• Remove all dirty dishes and glassware from the guest’s tables during and after each course
• Totals bill, presents check, collects settlement, and takes payment to cashier
• Assist bussers in the clearing of tables and dirty dishes, glasses and flatware in accordance with approved guest service procedures
• Transport dish cart to and from service station/steward’s station
• Stock server stations with all necessary items
• Assist bussers in maintaining the general cleanliness all public areas, including carpeted and tiled floors, furniture, and waitress stations
• Re-supplying provisions on guest tables, all venue areas and waitress stations, including backup glasses, silverware, and dishes
• Adhering to sanitation standards as outlined by State Law and company
• Maximizing profit and guest satisfaction through effective costs controls
• Adhere to all three-star standards
• Work considerately with team members from all departments
• Check out with supervisor before leaving at the end of your shift

Requirements

• Must be willing to work a flexible schedule
• High School diploma or G.E.D. equivalency preferred
• Ability to read and write English required
• Must have good communication skills and maintain friendly personable attitude at all times
• Two years’ guest service experience in a family or formal dining environment
• Casino Food & Beverage experience strongly preferred
• Must have valid Food Handlers Card, Liquor License, and Gaming Badge when working
• Ability to lift and carry up to 25 lbs
• Must have the ability to withstand noisy and smoke filled environments
• Must be able to stand 50% of shift, walk 45% of shift, and sit 5% of shift

Pay

Pay Range $2 - $25/Hourly