Outlet Server II - Plum Lounge

Essential Functions

• Greet each guest and provide superior guest service at all COMPANY Food and Beverage operations.
• Maintain a pleasant and courteous attitude.
• Complete all opening and closing duties.
• Aid bussers in setting tables with clean dishes, glasses, and flatware in accordance with approved guest service procedures.
• Present menu to guests, suggest courses, appropriate drinks, and answer questions regarding food preparation.
• Offer drinks and take food and beverage orders.
• Have basic knowledge of all house and call liquor.
• Serve meals to patrons according to established rules or etiquette, working in a family or formal setting.
• Check for quality after each course.
• Refill all drinks when needed.
• Maintain clean ashtrays.
• Buss tables as needed.
• Remove all dirty dishes and glassware from the guest’s tables during and after each course.
• Totals bill, presents check, collects settlement, and takes payment to cashier.
• Aid bussers in clearing tables and dirty dishes, glasses, and flatware in accordance with approved guest service procedures.
• Transport dish cart to and from service station/steward’s station.
• Stock server stations with all necessary items.
• Aid bussers in maintaining the general cleanliness of all public areas, including carpeted and tiled floors, furniture, and waitress stations.
• Re-supply guest tables, all venue areas, and waitress stations, including backup glasses, silverware, and dishes.
• Adhere to sanitation standards as outlined by Indiana State Law and COMPANY.
• Maximize profit and guest satisfaction through effective cost controls.
• Work considerately with team members from all departments.
• Check out with supervisor before leaving at the end of your shift.

Additional Requirements

• Must have valid Food Handlers Card, Liquor License, and IGC Badge when working.
• Ability to lift and carry up to 25 lbs.
• Must be able to withstand noisy and smoke-filled environments.
• Must be able to stand 50% of shift, walk 45% of shift, and sit 5% of shift.