Outlet Host/Hostess - HRC Foxwoods

About the role

The Host is the initial contact with the guests, ensuring they start with a positive experience at the front door. Responsibilities include greeting, seating, and paging guests, as well as acting as a tour guide, communicator, entertainer, memorabilia curator, and musician (at heart).

Responsibilities

• Welcoming and thanking guests
• Answering questions accurately and politely
• Maintaining a clean and organized waiting area
• Answering the phone
• Directing guests to areas and restrooms
• Providing security for co-workers, guests, and celebrities
• Assisting servers, bussers, and managers
• Performing opening, closing, and side duties (e.g., cleaning glass, polishing brass, sweeping and vacuuming floors, wiping menus, restroom maintenance)
• Ensuring the complete satisfaction of every guest
• Creating memorable experiences and entertaining guests to build "Raving fans"

Benefits

We offer a comprehensive benefits package that supports team members' health, well-being, and work-life balance. Benefits may vary with employment status. For a full list, visit our career site: www.gotoworkhappy.com/benefits.

Native Americans receive preference in accordance with Tribal Laws.