Host / Hostess

About the role

The historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining.

Responsibilities

• Deliver unforgettable first impressions: Greet guests warmly and ascertain their needs quickly and effectively
• Maintain a smooth flow: Seat guests, manage the seating chart, and monitor dining activity to ensure a seamless experience
• Deliver standout service: Respond promptly and knowledgeably to guest inquiries and special requests
• Support general operations: Perform opening/closing tasks and assist with service prep such as stocking and folding silverware

Qualifications

• Hospitality - We're Passionate About Delivering Exceptional Guest Experiences.
• Specifically, we look for demonstration of these Values: Integrity, Leadership, Teamwork, Ownership.
• Key attributes: Quality Productivity, Dependability, Customer Focus, Adaptability.

Benefits

• Medical & Vision Insurance – Blue Cross Blue Shield of Louisiana*
• Dental & Voluntary Insurance – SunLife*
• Flexible Spending Account (FSA) – Through WEX
• 401(k) Retirement Plan – Fidelity, with up to 5% employer match**
• Employee Assistance Program (EAP) – ComPsych
• Free Team Member Meals
• Discounted Parking
• Property Discounts – Restaurants, Gift Shop, and Spa
• Paid Time Off (PTO) Program
• Go Hilton Travel Discounts
• Tuition Reimbursement Guild Education Program

Pay

Medical/Dental coverage begins on the first of the month following 60 days of employment

401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled.

Schedule

Details on the schedule will be provided upon hire.