Outlet Host/Hostess - HRC Biloxi

Job Description

The Host is the initial contact with the guests. It is essential to start guests off with a positive experience at the front door. A Host greets, seats, and pages guests, and also assumes the roles of tour guide, communicator, entertainer, memorabilia curator, and musician (at heart).

• Opening doors, where applicable
• Welcomeing and thanking guests
• Answering questions - accurately and politely
• Maintaining a clean and organized waiting area
• Answering the phone
• Directing guests to areas & restrooms
• Providing security for co-workers, guests, and celebrities
• Assisting servers, bussers, and managers
• Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.
• Assuring the complete satisfaction of each and every guest
• Creating memorable experiences
• Entertaining guests to create “Raving fans”

Benefits

We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future, and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits, please visit our career site: www.gotoworkhappy.com/benefits.