Outlet Host/Hostess - Fresh Harvest Buffet

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description It is the primary responsibility of the host position to be friendly and courteous, while greeting, seating and engaging the guests during their dining experience. Essential Job Functions Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possibleMaintain a professional and positive attitude at all timesMaintain complete knowledge of the menu offeringsEscort guest to their tableCommunicate clearly to management and other host to ensure that the restaurant operates efficientlyThank guests with genuine appreciation and provide a fond farewellAnswer restaurant telephone courteously and efficientlySpeak to guests and co-workers using clear, appropriate and professional languageAnticipate guests service needs, engage guests in conversation regarding their stay, property services, and area attractions/offeringsNotify management of maintenance repair issuesComplete any additional reasonable requests by management Benefits Include Medical, Time Off and Retirement benefits offered through Local Union RepresentationFree Meals, Free Uniforms, Free ParkingDiscounts at Hard Rock properties around the globeAll team members are eligible to participate in the discretionary annual bonus programTraining and Leadership development programsWellness programs including onsite information and fitness seminarsTeam Member Resource GroupsRecognition programsPay Rate: $23.06