Outlet Host/Hostess

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart). Opening doors, where applicable Welcoming and thanking guestsAnswering questions - accurately and politely Maintaining a clean and organized waiting areaAnswering the phoneDirecting guests to areas & restroomsProviding security for co-workers, guests and celebrities Assisting servers, bussers and managersPerforming opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc. Assuring the complete satisfaction of each and every guestCreating memorable experiencesEntertaining guests to create “Raving fans” This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.