Outbound Telesales Representative (contract)
Microsoft · Redmond, WA · 3 wk ago
Business Development$26.5–$30/hrContract
Job Responsibilities
- Act as the primary seller for assigned corporate and SMB accounts, protecting, growing, and acquiring customer revenue across the portfolio
- Drive year-over-year revenue performance through active account management and direct customer relationship building
- Own opportunities from discovery through close, orchestrating across partners, pricing, and internal teams to unblock and accelerate deals
- Provide white-glove concierge support for high-value deals and ensure seamless execution
- Execute both reactive and proactive pipeline generation, including outreach campaigns to uncover net-new opportunities and expand into underpenetrated accounts
- Act as quarterback between internal teams, partners, and customers to enable co-sell execution and align engagement strategies
- Enable partners with deal support, programs, incentives, and guidance to drive consistent lead routing and co-sell outcomes
- Track and manage pipeline, reporting, and performance metrics to maintain visibility and accountability
- Feed learnings back into sales playbooks, programs, and incentives to improve the overall sales motion
- Support the evolution of telesales and AI-driven selling models, identifying gaps and driving improvements
Requirements
- 5 or more years of sales execution and negotiation experience
- 5 or more years of account management experience
- 5 or more years of pipeline generation and management experience
- Experience selling or supporting laptop and tablet solutions strongly preferred
- Background in technology industry sales, particularly within hardware or device categories, is highly desirable
- Bachelor's degree in Business Management, Information Technology, Marketing, or a related field, plus 2 or more years of sales and negotiation experience
- Preferred: Bachelor's degree in Business Management, Information Technology, Marketing, or a related field, plus 2 or more years of sales and negotiation experience specifically with laptop and tablet solutions
- Sales execution and negotiation
- Account management
- Pipeline generation and management
- Partner and stakeholder orchestration
- Data fluency and proficiency with productivity and CRM tools
- Adaptability and growth mindset