Outbound Team Lead

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive, and Publisher industries. You will work in an environment built on collaboration, respect, commitment, and curiosity, where you can grow, contribute your ideas, and make an impact.

About the role

The Outbound Team Lead will be responsible for the day-to-day operations of the Shipping department, including all product initially received through the warehouse and the handling of all paperwork pertaining to that merchandise. This position is also responsible for safety, organization, cleanliness, and tracking performance and attendance for all personnel assigned to the shipping area.

Responsibilities

• Leading and supervising a team of warehouse associates during the outbound process.
• Assigning work and monitoring productivity to ensure daily shipping goals are met.
• Overseeing order picking, packing, staging, and loading of outbound shipments.
• Ensuring orders are accurate, complete, and shipped according to customer and carrier requirements.
• Monitoring labor allocation and adjusting staffing based on workload and priorities.
• Coaching, training, and developing team members while providing performance feedback.
• Enforcing safety policies, standard operating procedures (SOPs), and quality standards.
• Investigating and resolving shipping errors, inventory discrepancies, and operational issues.
• Coordinating with Inventory Control, Inbound, Transportation, Quality, and Operations leadership to maintain workflow.

Requirements

• High school diploma or equivalent.
• 1-2 years' experience.
• Demonstrated Shipping experience in a fast-paced distribution center environment.
• Proficient computer skills in MS Office (Word, Excel, Outlook).
• Safety knowledge.

Benefits

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.