Outbound CSR Service Scheduler

What You'll Be Doing

• Make high-volume outbound calls daily
• Follow up with existing and inactive customers
• Schedule and confirm service appointments
• Re-engage customers for annual maintenance and services
• Use CRM systems to track activity, notes, and outcomes
• Follow call scripts and overcome common objections
• Maintain consistent call pace throughout your shift

What We're Looking For (Preferred)

• Outbound and/or inbound call center experience
• Customer service or sales background
• Experience using a CRM system
• Bilingual

Why This Role Stands Out

• Clear expectations and performance structure
• Consistent workflow — no guessing what to do
• Opportunity to grow into higher-level roles
• Be part of a team that values accountability and results

Requirements

• Comfortable on the phone for the entire shift
• Strong work ethic and self-motivation
• Coachable and open to feedback
• Basic typing and computer skills
• Reliable personal transportation

Benefits

• Great Hourly Pay
• Paid Time Off (PTO)
• Commission incentives!