Our Place - Variable Hour Support Staff
for section headings. Use - for any list of duties/requirements/benefits, and
for prose. Include a section only when posting has real, specific content. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. There's no explicit benefits or schedule besides pay. Pay is given: USD $19.12 - USD $19.12 /Hr. That's a specific pay, so we can include a Pay section. No schedule given. Benefits not given. So we may include Pay section.
We need to preserve all substantive information. Must not invent or summarize away detail. So we need to keep details like description of organization, mission, program location, position summary, objectives/activities (which is a long list), education and experience, specific skills required, physical requirements, pay.
We need to format with headings: maybe "About the organization", "Our Mission", "Program and Location", "Position Summary", "Responsibilities" (or Objectives/Activities), "Education and Experience", "Skills", "Physical Requirements", "Pay". Use
for each.
We need to use - for any list of duties/requirements/benefits. So for responsibilities list we should use
- . For education and experience maybe it's prose; but could be list? It's a paragraph. We'll keep as
. For specific skills required: list. For physical requirements: list.
We need to avoid duplication: there are duplicated lines like "Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines." appears twice. We should keep only once? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Duplicated lines are still substantive but repeating them is redundant. Should we keep both? Probably we should deduplicate to avoid repetition but not lose info. The instruction says remove duplicated lines. So we should remove duplicate lines.
We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. There's no explicit EEO etc. So fine.
Now craft HTML.
We'll start with
About the Organization
then with the WHO WE ARE paragraph(s). Then
Our Mission
. Then
Program and Location
. Then
Position Summary
. Then
Responsibilities
with items from OBJECTIVES/ACTIVITIES (deduplicated). Then Education and Experience
. Then
Skills
. Then Physical Requirements
. Then Pay
.
Check for any other sections like Benefits? Not present. Schedule? Not present.
Now we need to extract content.
WHO WE ARE paragraph: "We are more than a nonprofit organization. We are a ministry of service that includes nearly 600 paid professional employees dedicated to helping those we serve. We provide compassionate care today for flourishing communities tomorrow. Founded locally in 1911, VOA Northern California & Northern Nevada is one of the largest providers of social services in the region, delivering a broad range of community-based services that transform lives while meeting immediate needs of families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night."
OUR MISSION: "VOA puts faith into action by providing compassionate human services to empower individuals and strengthen communities. VOA aspires to create a world in which every person lives a life of emotional, physical, and spiritual well-being, filled with hope across Northern California & Northern Nevada."
PROGRAM AND LOCATION: "VOA-NCNN, a Certified Great Place to Work, is recruiting for Variable hour, Day or Swing Shift Support Staff positions for Our Place Shelter. Our Place is a housing focused shelter designed to create a safe and stable environment for women and families who are experiencing homelessness. Our Place connects our guests with services and places them into permanent housing. Located on a 20-acre campus, this emergency shelter operates several homes, a welcome/intake center, dining hall, and a clothing boutique for 138 women, 38 families and 20 senior women and their animal companions. During the winter, Our Place also provides emergency housing for an additional 25 women."
POSITION SUMMARY: "The Support Staff is responsible for compassionately and professionally assuring quality service in a safe, nonjudgmental manner to all program participants regarding the specific program objectives. Objectives include supportive interaction with program participants and team members, assessment of participants' needs, support for the safety and integrity of all residents, and performance of all work duties as required. Work is performed cost-effectively in a service-oriented manner related to established organizational standards."
Now OBJECTIVES/ACTIVITIES: It's a long block. Let's extract bullet points.
We need to list each duty as separate
- . We'll need to parse sentences.
I'll rewrite them as bullet points, ensuring no duplication.
Original text after "OBJECTIVES/ACTIVITIES":
"Responsible for performing daily work requirements to achieve established objectives of the department. Explain program rules and regulations to residents and facilitate participant observance of the rules. Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines. Provide “awake” shift coverage and maintain an engaging presence on the grounds. Conduct regular wellness, safety and sanitation checks during designated periods. Maintain daily reports to provide statistical information. Perform housekeeping and other maintenance tasks, such as laundry, cleaning services or plunging the toilet. Prepare rooms and dorm areas for the next participant. Maintain and monitor staff area cleanliness to meet the county's health and sanitation requirements. Respond to all participant questions and concerns. Perform clerical duties on shift, including but not limited to, answering telephone, email correspondence, computer application, recording messages, sorting mail, and filing as necessary. Maintain clear, thorough, routine communication with all participants. May perform other duties as assigned. Responsible for assistance with participant property management Coordinates and inventories all participant property brought in the Our Place campus. Provides participant property as requested. Manages the storage of discarded or property left by exited participants based on a timeline in alignment with property policy. Post removal notices of unattended belongings and bicycles not parked in the appropriate area. Maintain safety and security of property at all times. Responsible for all areas of daily program maintenance in compliance with company policies. Document and report all client concerns and/or infractions that can impact the program's security. Oversees and maintains proper linen documentation and inventory control. Assist participants with replacements of linen. Oversees restrooms/showers and laundry facilities. Complete all shift logs, observation logs, and incident reports. Monitor program equipment and supplies inventory and take appropriate action to replace or restock as needed. Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines. De-escalate crises before they develop and respond appropriately to emergencies, assisting participants and coworkers as needed Coordinate and inventory participant property brought into the Campus. Provide participant property as requested. Manage the storage of discarded or left property in alignment with the property policy. Notify management of potential workflow problems and resource needs necessary to attain performance standards. Adhere to staffing schedules to provide adequate/safe staffing coverage and to accomplish program objectives. Communicate with on-site program staff, Managers, service providers, and external county/state/city program representatives as required. Comprehend and adhere to ethical standards, program philosophy guidelines, and confidentiality laws. Responsible for assistance of training and development of new staff. Identify appropriate ongoing training for new and existing staff and report needs to management. Serve as part of the program development team by providing information and support for developing quality operations. To ensure a safe work environment for clients and all personnel, maintain an above-average working knowledge of fire, safety, and health standards. Responsible for assisting participants in the Boutique Assist participants in selecting appropriate clothing, shoes, and personal items. Guide boutique policies and ensure equitable distribution of resources. Sort, organize, and restock donations. Monitor inventory levels and communicate shortages or high-demand items to the Manager. Document the distribution of items to participants as required by shelter policies. Coordinate with case managers and shelter staff to address specific participant needs. Inclement Weather Overflow Monitor and maintain a safe and welcoming environment within the overflow areas and warming center. Coordinate with the main shelters to manage capacity and communicate availability. Follow established protocols for inclement weather, ensuring compliance with safety and operational standards. Provide “awake” shift coverage and maintain ground security. Conduct hourly safety and security checks during designated periods. Responsible for assistance with participant development. Support the VOA Staff in implementing plans to assist the residents in completing the program. Notify VOA Staff and Washoe County Case Management Staff of pertinent participant issues. Role models positive behavior to help clients as they work towards self-sufficiency. Responsible for self-development. Continually learn and enhance technical and interpersonal skills. Attend staff meetings/assigned training and complete required certifications, i.e., CPR, First Aid, etc."
We need to deduplicate repeated phrases: "Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines." appears twice. Also "Coordinate and inventory participant property brought into the Campus." similar to earlier "Coordinates and inventories all participant property brought in the Our Place campus." Slightly different but similar. We'll keep one version maybe combine.
We'll produce a list of unique responsibilities.
Let's enumerate:
- Perform daily work requirements to achieve department objectives.
- Explain program rules and regulations to residents and facilitate participant observance.
- Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines.
- Provide “awake” shift coverage and maintain an engaging presence on the grounds.
- Conduct regular wellness, safety, and sanitation checks during designated periods.
- Maintain daily reports for statistical information.
- Perform housekeeping and maintenance tasks (laundry, cleaning services, plumbing).
- Prepare rooms and dorm areas for next participant.
- Maintain and monitor staff area cleanliness to meet county health and sanitation requirements.
- Respond to participant questions and concerns.
- Perform clerical duties (answering telephone, email, computer applications, recording messages, sorting mail, filing).
- Maintain clear, thorough, routine communication with all participants.
- May perform other duties as assigned.
- Assist with participant property management: coordinate and inventory all participant property brought onto campus.
- Provide participant property as requested.
- Manage storage of discarded or left property per property policy timeline.
- Post removal notices for unattended belongings and bicycles not parked appropriately.
- Maintain safety and security of property at all times.
- Ensure daily program maintenance complies with company policies.
- Document and report client concerns/infractions affecting program security.
- Oversee linen documentation and inventory control; assist with linen replacements.
- Oversee restrooms/showers and laundry facilities.
- Complete shift logs, observation logs, incident reports.
- Monitor program equipment and supplies inventory; restock as needed.
- De-escalate crises before they develop; respond appropriately to emergencies, assisting participants and coworkers.
- Notify management of potential workflow problems and resource needs to meet performance standards.
- Adhere to staffing schedules for adequate/safe coverage and program objectives.
- Communicate with on-site staff, managers, service providers, and external county/state/city representatives.
- Comprehend and adhere to ethical standards, program philosophy guidelines, confidentiality laws.
- Assist in training and development of new staff: identify
for prose. Include a section only when posting has real, specific content. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. There's no explicit benefits or schedule besides pay. Pay is given: USD $19.12 - USD $19.12 /Hr. That's a specific pay, so we can include a Pay section. No schedule given. Benefits not given. So we may include Pay section. We need to preserve all substantive information. Must not invent or summarize away detail. So we need to keep details like description of organization, mission, program location, position summary, objectives/activities (which is a long list), education and experience, specific skills required, physical requirements, pay. We need to format with headings: maybe "About the organization", "Our Mission", "Program and Location", "Position Summary", "Responsibilities" (or Objectives/Activities), "Education and Experience", "Skills", "Physical Requirements", "Pay". Use
for each.
We need to use - for any list of duties/requirements/benefits. So for responsibilities list we should use
- . For education and experience maybe it's prose; but could be list? It's a paragraph. We'll keep as
. For specific skills required: list. For physical requirements: list.
We need to avoid duplication: there are duplicated lines like "Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines." appears twice. We should keep only once? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Duplicated lines are still substantive but repeating them is redundant. Should we keep both? Probably we should deduplicate to avoid repetition but not lose info. The instruction says remove duplicated lines. So we should remove duplicate lines.
We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. There's no explicit EEO etc. So fine.
Now craft HTML.
We'll start with
About the Organization
then with the WHO WE ARE paragraph(s). Then
Our Mission
. Then
Program and Location
. Then
Position Summary
. Then
Responsibilities
with items from OBJECTIVES/ACTIVITIES (deduplicated). Then Education and Experience
. Then
Skills
. Then Physical Requirements
. Then Pay
.
Check for any other sections like Benefits? Not present. Schedule? Not present.
Now we need to extract content.
WHO WE ARE paragraph: "We are more than a nonprofit organization. We are a ministry of service that includes nearly 600 paid professional employees dedicated to helping those we serve. We provide compassionate care today for flourishing communities tomorrow. Founded locally in 1911, VOA Northern California & Northern Nevada is one of the largest providers of social services in the region, delivering a broad range of community-based services that transform lives while meeting immediate needs of families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night."
OUR MISSION: "VOA puts faith into action by providing compassionate human services to empower individuals and strengthen communities. VOA aspires to create a world in which every person lives a life of emotional, physical, and spiritual well-being, filled with hope across Northern California & Northern Nevada."
PROGRAM AND LOCATION: "VOA-NCNN, a Certified Great Place to Work, is recruiting for Variable hour, Day or Swing Shift Support Staff positions for Our Place Shelter. Our Place is a housing focused shelter designed to create a safe and stable environment for women and families who are experiencing homelessness. Our Place connects our guests with services and places them into permanent housing. Located on a 20-acre campus, this emergency shelter operates several homes, a welcome/intake center, dining hall, and a clothing boutique for 138 women, 38 families and 20 senior women and their animal companions. During the winter, Our Place also provides emergency housing for an additional 25 women."
POSITION SUMMARY: "The Support Staff is responsible for compassionately and professionally assuring quality service in a safe, nonjudgmental manner to all program participants regarding the specific program objectives. Objectives include supportive interaction with program participants and team members, assessment of participants' needs, support for the safety and integrity of all residents, and performance of all work duties as required. Work is performed cost-effectively in a service-oriented manner related to established organizational standards."
Now OBJECTIVES/ACTIVITIES: It's a long block. Let's extract bullet points.
We need to list each duty as separate
- . We'll need to parse sentences.
I'll rewrite them as bullet points, ensuring no duplication.
Original text after "OBJECTIVES/ACTIVITIES":
"Responsible for performing daily work requirements to achieve established objectives of the department. Explain program rules and regulations to residents and facilitate participant observance of the rules. Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines. Provide “awake” shift coverage and maintain an engaging presence on the grounds. Conduct regular wellness, safety and sanitation checks during designated periods. Maintain daily reports to provide statistical information. Perform housekeeping and other maintenance tasks, such as laundry, cleaning services or plunging the toilet. Prepare rooms and dorm areas for the next participant. Maintain and monitor staff area cleanliness to meet the county's health and sanitation requirements. Respond to all participant questions and concerns. Perform clerical duties on shift, including but not limited to, answering telephone, email correspondence, computer application, recording messages, sorting mail, and filing as necessary. Maintain clear, thorough, routine communication with all participants. May perform other duties as assigned. Responsible for assistance with participant property management Coordinates and inventories all participant property brought in the Our Place campus. Provides participant property as requested. Manages the storage of discarded or property left by exited participants based on a timeline in alignment with property policy. Post removal notices of unattended belongings and bicycles not parked in the appropriate area. Maintain safety and security of property at all times. Responsible for all areas of daily program maintenance in compliance with company policies. Document and report all client concerns and/or infractions that can impact the program's security. Oversees and maintains proper linen documentation and inventory control. Assist participants with replacements of linen. Oversees restrooms/showers and laundry facilities. Complete all shift logs, observation logs, and incident reports. Monitor program equipment and supplies inventory and take appropriate action to replace or restock as needed. Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines. De-escalate crises before they develop and respond appropriately to emergencies, assisting participants and coworkers as needed Coordinate and inventory participant property brought into the Campus. Provide participant property as requested. Manage the storage of discarded or left property in alignment with the property policy. Notify management of potential workflow problems and resource needs necessary to attain performance standards. Adhere to staffing schedules to provide adequate/safe staffing coverage and to accomplish program objectives. Communicate with on-site program staff, Managers, service providers, and external county/state/city program representatives as required. Comprehend and adhere to ethical standards, program philosophy guidelines, and confidentiality laws. Responsible for assistance of training and development of new staff. Identify appropriate ongoing training for new and existing staff and report needs to management. Serve as part of the program development team by providing information and support for developing quality operations. To ensure a safe work environment for clients and all personnel, maintain an above-average working knowledge of fire, safety, and health standards. Responsible for assisting participants in the Boutique Assist participants in selecting appropriate clothing, shoes, and personal items. Guide boutique policies and ensure equitable distribution of resources. Sort, organize, and restock donations. Monitor inventory levels and communicate shortages or high-demand items to the Manager. Document the distribution of items to participants as required by shelter policies. Coordinate with case managers and shelter staff to address specific participant needs. Inclement Weather Overflow Monitor and maintain a safe and welcoming environment within the overflow areas and warming center. Coordinate with the main shelters to manage capacity and communicate availability. Follow established protocols for inclement weather, ensuring compliance with safety and operational standards. Provide “awake” shift coverage and maintain ground security. Conduct hourly safety and security checks during designated periods. Responsible for assistance with participant development. Support the VOA Staff in implementing plans to assist the residents in completing the program. Notify VOA Staff and Washoe County Case Management Staff of pertinent participant issues. Role models positive behavior to help clients as they work towards self-sufficiency. Responsible for self-development. Continually learn and enhance technical and interpersonal skills. Attend staff meetings/assigned training and complete required certifications, i.e., CPR, First Aid, etc."
We need to deduplicate repeated phrases: "Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines." appears twice. Also "Coordinate and inventory participant property brought into the Campus." similar to earlier "Coordinates and inventories all participant property brought in the Our Place campus." Slightly different but similar. We'll keep one version maybe combine.
We'll produce a list of unique responsibilities.
Let's enumerate:
- Perform daily work requirements to achieve department objectives.
- Explain program rules and regulations to residents and facilitate participant observance.
- Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines.
- Provide “awake” shift coverage and maintain an engaging presence on the grounds.
- Conduct regular wellness, safety, and sanitation checks during designated periods.
- Maintain daily reports for statistical information.
- Perform housekeeping and maintenance tasks (laundry, cleaning services, plumbing).
- Prepare rooms and dorm areas for next participant.
- Maintain and monitor staff area cleanliness to meet county health and sanitation requirements.
- Respond to participant questions and concerns.
- Perform clerical duties (answering telephone, email, computer applications, recording messages, sorting mail, filing).
- Maintain clear, thorough, routine communication with all participants.
- May perform other duties as assigned.
- Assist with participant property management: coordinate and inventory all participant property brought onto campus.
- Provide participant property as requested.
- Manage storage of discarded or left property per property policy timeline.
- Post removal notices for unattended belongings and bicycles not parked appropriately.
- Maintain safety and security of property at all times.
- Ensure daily program maintenance complies with company policies.
- Document and report client concerns/infractions affecting program security.
- Oversee linen documentation and inventory control; assist with linen replacements.
- Oversee restrooms/showers and laundry facilities.
- Complete shift logs, observation logs, incident reports.
- Monitor program equipment and supplies inventory; restock as needed.
- De-escalate crises before they develop; respond appropriately to emergencies, assisting participants and coworkers.
- Notify management of potential workflow problems and resource needs to meet performance standards.
- Adhere to staffing schedules for adequate/safe coverage and program objectives.
- Communicate with on-site staff, managers, service providers, and external county/state/city representatives.
- Comprehend and adhere to ethical standards, program philosophy guidelines, confidentiality laws.
- Assist in training and development of new staff: identify
- . For education and experience maybe it's prose; but could be list? It's a paragraph. We'll keep as
. For specific skills required: list. For physical requirements: list. We need to avoid duplication: there are duplicated lines like "Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines." appears twice. We should keep only once? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Duplicated lines are still substantive but repeating them is redundant. Should we keep both? Probably we should deduplicate to avoid repetition but not lose info. The instruction says remove duplicated lines. So we should remove duplicate lines. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. There's no explicit EEO etc. So fine. Now craft HTML. We'll start with
About the Organization
thenwith the WHO WE ARE paragraph(s). Then
Our Mission
. Then
Program and Location
. Then
Position Summary
. Then
Responsibilities
- with items from OBJECTIVES/ACTIVITIES (deduplicated). Then
- . We'll need to parse sentences. I'll rewrite them as bullet points, ensuring no duplication. Original text after "OBJECTIVES/ACTIVITIES": "Responsible for performing daily work requirements to achieve established objectives of the department. Explain program rules and regulations to residents and facilitate participant observance of the rules. Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines. Provide “awake” shift coverage and maintain an engaging presence on the grounds. Conduct regular wellness, safety and sanitation checks during designated periods. Maintain daily reports to provide statistical information. Perform housekeeping and other maintenance tasks, such as laundry, cleaning services or plunging the toilet. Prepare rooms and dorm areas for the next participant. Maintain and monitor staff area cleanliness to meet the county's health and sanitation requirements. Respond to all participant questions and concerns. Perform clerical duties on shift, including but not limited to, answering telephone, email correspondence, computer application, recording messages, sorting mail, and filing as necessary. Maintain clear, thorough, routine communication with all participants. May perform other duties as assigned. Responsible for assistance with participant property management Coordinates and inventories all participant property brought in the Our Place campus. Provides participant property as requested. Manages the storage of discarded or property left by exited participants based on a timeline in alignment with property policy. Post removal notices of unattended belongings and bicycles not parked in the appropriate area. Maintain safety and security of property at all times. Responsible for all areas of daily program maintenance in compliance with company policies. Document and report all client concerns and/or infractions that can impact the program's security. Oversees and maintains proper linen documentation and inventory control. Assist participants with replacements of linen. Oversees restrooms/showers and laundry facilities. Complete all shift logs, observation logs, and incident reports. Monitor program equipment and supplies inventory and take appropriate action to replace or restock as needed. Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines. De-escalate crises before they develop and respond appropriately to emergencies, assisting participants and coworkers as needed Coordinate and inventory participant property brought into the Campus. Provide participant property as requested. Manage the storage of discarded or left property in alignment with the property policy. Notify management of potential workflow problems and resource needs necessary to attain performance standards. Adhere to staffing schedules to provide adequate/safe staffing coverage and to accomplish program objectives. Communicate with on-site program staff, Managers, service providers, and external county/state/city program representatives as required. Comprehend and adhere to ethical standards, program philosophy guidelines, and confidentiality laws. Responsible for assistance of training and development of new staff. Identify appropriate ongoing training for new and existing staff and report needs to management. Serve as part of the program development team by providing information and support for developing quality operations. To ensure a safe work environment for clients and all personnel, maintain an above-average working knowledge of fire, safety, and health standards. Responsible for assisting participants in the Boutique Assist participants in selecting appropriate clothing, shoes, and personal items. Guide boutique policies and ensure equitable distribution of resources. Sort, organize, and restock donations. Monitor inventory levels and communicate shortages or high-demand items to the Manager. Document the distribution of items to participants as required by shelter policies. Coordinate with case managers and shelter staff to address specific participant needs. Inclement Weather Overflow Monitor and maintain a safe and welcoming environment within the overflow areas and warming center. Coordinate with the main shelters to manage capacity and communicate availability. Follow established protocols for inclement weather, ensuring compliance with safety and operational standards. Provide “awake” shift coverage and maintain ground security. Conduct hourly safety and security checks during designated periods. Responsible for assistance with participant development. Support the VOA Staff in implementing plans to assist the residents in completing the program. Notify VOA Staff and Washoe County Case Management Staff of pertinent participant issues. Role models positive behavior to help clients as they work towards self-sufficiency. Responsible for self-development. Continually learn and enhance technical and interpersonal skills. Attend staff meetings/assigned training and complete required certifications, i.e., CPR, First Aid, etc." We need to deduplicate repeated phrases: "Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines." appears twice. Also "Coordinate and inventory participant property brought into the Campus." similar to earlier "Coordinates and inventories all participant property brought in the Our Place campus." Slightly different but similar. We'll keep one version maybe combine. We'll produce a list of unique responsibilities. Let's enumerate: - Perform daily work requirements to achieve department objectives. - Explain program rules and regulations to residents and facilitate participant observance. - Coordinate meal preparation/service, bed/sleeping assignments, showers, laundering, and other daily routines. - Provide “awake” shift coverage and maintain an engaging presence on the grounds. - Conduct regular wellness, safety, and sanitation checks during designated periods. - Maintain daily reports for statistical information. - Perform housekeeping and maintenance tasks (laundry, cleaning services, plumbing). - Prepare rooms and dorm areas for next participant. - Maintain and monitor staff area cleanliness to meet county health and sanitation requirements. - Respond to participant questions and concerns. - Perform clerical duties (answering telephone, email, computer applications, recording messages, sorting mail, filing). - Maintain clear, thorough, routine communication with all participants. - May perform other duties as assigned. - Assist with participant property management: coordinate and inventory all participant property brought onto campus. - Provide participant property as requested. - Manage storage of discarded or left property per property policy timeline. - Post removal notices for unattended belongings and bicycles not parked appropriately. - Maintain safety and security of property at all times. - Ensure daily program maintenance complies with company policies. - Document and report client concerns/infractions affecting program security. - Oversee linen documentation and inventory control; assist with linen replacements. - Oversee restrooms/showers and laundry facilities. - Complete shift logs, observation logs, incident reports. - Monitor program equipment and supplies inventory; restock as needed. - De-escalate crises before they develop; respond appropriately to emergencies, assisting participants and coworkers. - Notify management of potential workflow problems and resource needs to meet performance standards. - Adhere to staffing schedules for adequate/safe coverage and program objectives. - Communicate with on-site staff, managers, service providers, and external county/state/city representatives. - Comprehend and adhere to ethical standards, program philosophy guidelines, confidentiality laws. - Assist in training and development of new staff: identify
Education and Experience
. Then
Skills
- . Then
Physical Requirements
- . Then
Pay
. Check for any other sections like Benefits? Not present. Schedule? Not present. Now we need to extract content. WHO WE ARE paragraph: "We are more than a nonprofit organization. We are a ministry of service that includes nearly 600 paid professional employees dedicated to helping those we serve. We provide compassionate care today for flourishing communities tomorrow. Founded locally in 1911, VOA Northern California & Northern Nevada is one of the largest providers of social services in the region, delivering a broad range of community-based services that transform lives while meeting immediate needs of families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night." OUR MISSION: "VOA puts faith into action by providing compassionate human services to empower individuals and strengthen communities. VOA aspires to create a world in which every person lives a life of emotional, physical, and spiritual well-being, filled with hope across Northern California & Northern Nevada." PROGRAM AND LOCATION: "VOA-NCNN, a Certified Great Place to Work, is recruiting for Variable hour, Day or Swing Shift Support Staff positions for Our Place Shelter. Our Place is a housing focused shelter designed to create a safe and stable environment for women and families who are experiencing homelessness. Our Place connects our guests with services and places them into permanent housing. Located on a 20-acre campus, this emergency shelter operates several homes, a welcome/intake center, dining hall, and a clothing boutique for 138 women, 38 families and 20 senior women and their animal companions. During the winter, Our Place also provides emergency housing for an additional 25 women." POSITION SUMMARY: "The Support Staff is responsible for compassionately and professionally assuring quality service in a safe, nonjudgmental manner to all program participants regarding the specific program objectives. Objectives include supportive interaction with program participants and team members, assessment of participants' needs, support for the safety and integrity of all residents, and performance of all work duties as required. Work is performed cost-effectively in a service-oriented manner related to established organizational standards." Now OBJECTIVES/ACTIVITIES: It's a long block. Let's extract bullet points. We need to list each duty as separate