Other Service Line - Program Manager - PRGMGR

About the Role

Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. We are seeking a highly motivated SAP Central Finance (CFIN) Tower Lead to join our team in Grand Rapids / Allegan, Michigan. The successful candidate will serve as the primary onsite lead for Finance tower operations, supporting a SAP Central Finance environment.

Responsibilities

• Lead end-to-end SAP Central Finance (CFIN) and Finance tower operations.
• Provide support across SAP FI/CO processes, including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, Product Costing, and CO-PA.
• Support month-end, quarter-end, and year-end financial close activities.
• Analyze and resolve complex SAP Finance and CFIN production issues.
• Monitor and troubleshoot SAP SLT replication processes.
• Manage SAP AIF monitoring and resolution of replication and interface failures.
• Support CFIN reconciliation processes and financial data validation activities.
• Lead P1/P2 incident governance and escalation management activities.
• Drive Root Cause Analysis (RCA) and implement corrective and preventive actions.
• Serve as the primary onsite point of contact for the SAP Finance and CFIN tower.
• Lead and mentor a global onsite/offshore delivery team.
• Partner with Finance stakeholders, business users, and IT leadership.

Qualifications

• 10+ years of SAP Finance (FI/CO) experience with strong SAP S/4HANA expertise.
• Significant hands-on experience in SAP Central Finance (CFIN).
• Expertise in AIF, SLT, MDG, key mapping, business mapping, and data replication.
• Strong understanding of Finance close processes, reconciliation, and reporting.
• Experience managing P1/P2 incidents, SLA governance, and service delivery operations.
• Proven experience leading onsite/offshore teams in a global delivery model.
• Strong stakeholder management, communication, leadership, and problem-solving skills.
• Experience supporting large-scale AMS and production support environments.

Required Skills

• SAP Central Finance (CFIN)
• SAP FI/CO
• SAP Treasury & Risk Management (TRM)
• SAP S/4HANA Finance
• SAP AIF (Application Interface Framework)
• SAP SLT Replication
• SAP MDG Integration
• Financial Reconciliation
• Incident & Problem Management
• Root Cause Analysis (RCA)
• Service Delivery Leadership
• Stakeholder Management

Preferred Skills

• CO-PA / Margin Analysis
• Product Costing
• OpenText VIM
• Group Reporting
• Intercompany Reconciliation
• ITIL Service Management
• Global AMS Support Experience

Years of Experience: 10-12 Years