OTC Derivatives Operations Analyst

About the role

This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units
• Serve as a point of contact for Investment Solutions Group OTC Derivative marketers and Financial Advisors for pre-trade and post-trade OTC Derivatives inquiries
• Review trade requests for adherence to the Lending Underwriting Guidelines
• Work with risk analytics and credit management to determine appropriate potential exposure amounts to ensure trade is adequately collateralized
• Assist the collateral management group in resolving aged margin calls
• Liaise with multiple areas supporting OTC Derivative trading including Credit, Risk Analytics, Margin/Collateral, and the Product Assessment Group
• Identify process improvement opportunities and support related projects including regulatory enhancements
• Facilitate the payment of monthly accruing Financial Advisor production credits
• Work with Global Banking and Markets Operations to ensure Clients are set up in back-end trading systems
• Support the trading of OTC transactions
• Support the onboarding of clients onto trading applications for the Options Overlay program

Skills

• Attention to Detail
• Customer and Client Focus
• Oral Communications
• Prioritization
• Problem Solving
• Account Management
• Analytical Thinking
• Coaching
• Written Communications
• Mentoring
• Research
• Result Orientation

Required Qualifications

• A minimum of 1-year related experience in financial services
• Experience supporting a financial product or marketing desk
• Knowledge of trade life-cycle events
• Proven ability to multi-task in a fast-paced trading environment
• Detail oriented with strong communication and interpersonal skills

Desired Qualifications

• An aptitude for problem solving
• Experience with trades processing systems
• Foreign Exchange experience

Schedule

1st shift (United States of America)

Hours Per Week: 40