OSP Field Engineer

Location: Onsite daily in Cartersville, GA only. Remote/Hybrid not an option for this role.

About the role

This role supports the design, installation, and maintenance of Switch’s outside and inside plant fiber network. You will work hands-on with conduit, fiber placement, splicing, testing, GIS-based documentation, and infrastructure records. In addition to field work, you will use GIS software systems to create, maintain, and update network maps—with 3-GIS as the primary platform. The role focuses on reliable execution, accurate records, and fast restoration of service during network events.

Responsibilities

• Support day-to-day OSP and ISP operations in partnership with the Manager of OSP Network Operations
• Perform site inspections and routine housekeeping of OSP facilities
• Design and schedule fiber installation, splicing, testing, and documentation work
• Maintain and secure aerial and underground fiber infrastructure
• Use internal systems to track work activity, inventory, and restoration materials
• Maintain splice records, GIS and KMZ files, and as-built network drawings
• Create, edit, and update network design records within 3-GIS and other GIS platforms
• Support emergency network restoration and mitigation efforts
• Use industry-standard test equipment including OTDRs and visual fault locators
• Create design layout records in a web-based environment
• Install network and premise equipment in data centers and remote facilities when needed

Requirements

• A dependable operator who follows process and finishes work correctly
• Clear and direct communication with teammates, vendors, and partners
• Strong judgment during outages and time-sensitive restoration work
• Willingness to work on-site, in the field, and in varied conditions
• A team-first mindset that supports shared network reliability goals

Qualifications

• Required: 1-3+ years of experience supporting OSP fiber network design, installation, and documentation
• Experience working in field environments
• Ability to lift up to 50 pounds regularly and up to 100 pounds occasionally
• Travel up to 25%
• On Call for fiber damage/restoration
• Valid Driver’s License for company vehicle use

Preferred

• Hands-on experience with GIS software systems/mapping systems for fiber network documentation, ideally 3-GIS
• Hands-on experience with fiber splicing, testing, and restoration
• Working knowledge of ROW rules, permits, and municipal coordination
• Experience in critical environments such as data centers, POPs, or central offices
• Fiber installation or manufacturer certifications
• Familiarity with CAT3, CAT5, CAT6, single-mode, and multi-mode fiber

Skills

• GIS software systems/mapping systems for fiber network documentation, ideally 3-GIS
• Fiber splicing, testing, and restoration
• ROW rules, permits, and municipal coordination
• Experience in critical environments such as data centers, POPs, or central offices
• Fiber installation or manufacturer certifications
• Knowledge of CAT3, CAT5, CAT6, single-mode, and multi-mode fiber

Benefits

• A Culture of Karma – We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
• Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development.
• Flexibility & Remote Opportunities – Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
• Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
• Generous Benefits Package – Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!