OSP Administration Specialist - HOA & Easements
Surf Internet · Naperville, IL · 1 wk ago
OTHRFull-time
Responsibilities
- Secure access agreements within private communities, including HOAs, multi-dwelling units (MDUs), and individually owned properties
- Negotiate and obtain private easements and right-of-entry (ROE) permissions as required for construction
- Cook up and maintain positive relationships with community stakeholders to support long-term expansion efforts
- Partner with Engineering to ensure access approvals align with design requirements and routing
- Collaborate with Market Planning, Construction, and PMO teams to support project timelines and sequencing
- Work closely with Legal and leadership to resolve complex access challenges or escalations
- Accurately document all HOA approvals, easements, and access agreements in Site Tracker and Vetro
- Maintain organized documentation including signed agreements, correspondence, and approval status
- Provide frequent, timely updates to leadership on access status, risks, and delays
- Track approval status across all assigned markets and ensure alignment with project schedules
- Identify risks related to access delays and proactively communicate mitigation plans
- Ensure compliance with internal processes and documentation standards
- Support audits and reporting requirements tied to permitting, funding, or regulatory compliance
Qualifications
- 3–5+ years of experience in right-of-entry (ROE), site acquisition, real estate, or telecom permitting
- Experience negotiating easements, site access agreements, or property rights
- Strong understanding of OSP construction processes and fiber deployment preferred
- Familiarity with HOA structures, property management, and community engagement
- Experience working with systems such as Site Tracker, Vetro, or similar platforms preferred
- Strong organizational, documentation, and reporting skills
- Excellent verbal and written communication skills
- Ability to manage multiple markets and priorities simultaneously
- Strong negotiation and stakeholder management skills
- High attention to detail and documentation accuracy
- Proactive, solutions-oriented mindset
- Strong accountability and follow-through